Things i liked - The property itself was beautiful inside and out and the location for my needs was perfect. Things I disliked - The bed was horrible not what I expected from a Marriot property. Both the wife and I have bad backs, and other than the one night we stayed at another hotel in Key West we woke up each morning stiff as a board. When we asked for the one service of the room the top cover over the comforter was not changed it was the same one we slept with for 4 days. I dont know if there was a shortage of towels and wash rags but when we got our room cleaned 2 towels 2 wash rags and 2 hand towels was left in our room. Also putting a block on the wifi from a person being able to use the wifi for there own streaming device to watch movies or shows was not cool. This is the first hotel i have stayed at in tje past 10 years that have done this. An Amazon firestick or Roku device does not draw large data useage from the WIFI.
I just believe our stay would and could have been better staying were we booked by it affiliation as a Marriott property.
Raymond
2024 年 5 月入住 7 晚
10/10 超赞
Anildat
2024年06月4日
满意:清洁度、员工和服务、住宿条件和设施
Clean
Anildat
2024 年 5 月入住 2 晚
2/10 糟糕
Kenneth,Port Saint Lucie
2024年06月3日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Please be careful staying at this hotel. I booked through Expedia paid in advance. At check in girl said she needed my credit card for verification. I gave her the card and she told me it wasn’t the one I used for booking. I was pretty certain it was but thought well I guess I used the other. She took that card along with the information and said have a great stay. The next day my room showed up on the correct cc from Expedia. Later that day I received over $450 in charges on the other card I handed her!!!! Shame on me for not taking 2 minutes to verify the card I used and giving this woman my other card information. Just be aware which I wasn’t! Of course corporate says they can’t prove it but it’s pretty darn obvious. So much for Bonvoy perks!
Kenneth
2024 年 6 月入住 1 晚
10/10 超赞
ANGELINE
2024年06月3日
满意:清洁度、员工和服务、住宿条件和设施
ANGELINE
2024 年 5 月入住 2 晚
2/10 糟糕
Jermie
商务旅客
2024年06月1日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The night auditor was so rude I almost juts left. Not professional at all period. She acted like she hated her job and hated to assist me getting checked in the other guest behind me said the same thing.
Jermie
2024 年 5 月入住 1 晚
10/10 超赞
Donna
与配偶出行
2024年06月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I would definitely stay at this hotel every time I’m in town. It’s just wonderful nothing to complain about. Staffing was very nice the hotel is clean quiet you gets clean towels every day nice clean shower. We had the view of the golf course it was beautiful. Five stars for me