I liked the fitness room for its concept2 rowing machine! The food could have been a bit more local, the pools were nice but pretty cold. Fortunately the Atlantic was near and actually warmer than the pools. Other than that it is a nice place, quiet balconies and sufficient facilities in the apartments to prepare tea and snacks. I’d definitely come back!
Elisabeth Margarethe
2023 年 10 月入住 7 晚
10/10 超赞
Adrián
与家人出行
2023年07月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Relax
5*
Adrián
2023 年 6 月入住 6 晚
4/10 很差
Maarten
与家人及幼儿出行
2023年02月25日
满意:员工和服务
不满意:服务设施,清洁度
Unfortunately I don’t have much good to tell you.
We had booked a senior suite at the resort.
The first night we found out that the springs in the matresses were coming thru. So due to the poor sleep and backpain we started the vacation not in the best way.
The next day the bed was replaced with a new one.
We were located on the ground floor which had some unconveniences, which could be expected, however also prevented. For example,
We got frequent visits from cockroaches and daily visits from ants. Which were also on the nightstands and sometimes the matras.
Also because of the drip system outside, the room smelled like 💩 during the day.
The Airconditioning did not work properly and is in desperate need of cleaning.
The room itself wasn’t that clean either.
Lots of spider rag, dust, bathroom mold and Brown toilet porcelain.
The room interior was not what you would expect for a senior suite. Outdated and outlived and total lack of ambience.
We had frequent unexpected power outages in the room which could be fixed by switching the breakers back in the up position.
Rooms were very noisy and you could hear all adjacent and above rooms shower and flush and more.
For a room that costs 200 euros per night you would expect a bit more.
Location was convenient. Close to everything. They have lots of pools which unfortunately weren’t heated at all. Although they advertised 1 pool being heated. So the water was really cold.
Maarten
8/10 还可以
Matthew
2022年11月1日
Matthew
2022 年 10 月入住 4 晚
10/10 超赞
demi
与家人出行
2022年10月5日
满意:清洁度、员工和服务、客房舒适度
Perfect!
Absolutely cannot fault this hotel. I have not ate Spanish breakfast for over 10 years but this looked too nice not to try, I tried and it was absolutely amazing!
Pools are fantastic and staff are incredible.
Your rooms are clean and modern. Cannot moan about a single thing with this hotel.
We always visit Tenerife but will definitely visit this place again.
Oh and a 1/3 of the price we have just payed for the same 4 star hotel in Tenerife which is no where near as good as this.
Hope to visit again very soon!
demi
2022 年 9 月入住 4 晚
10/10 超赞
Jean
团体旅客
2022年05月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fabulous efficient staff, lovely rooms
Jean
2022 年 5 月入住 1 晚
8/10 还可以
Laura
2022年02月6日
满意:住宿条件和设施,员工和服务
Laura
2022 年 1 月入住 6 晚
10/10 超赞
Lindsay
与家人出行
2022年01月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really enjoyed our stay. Resort and room very clean. Staff friendly.. excellent for kids/2 activities available through the day.. food really good in the restaurant (always find something to eat) we couldn’t book the Italian restaurant as we had a child under 12….no fighting for sun beds but did go non peak season.. brill location. Would definitely book again.. we booked AI but there was adequate cooking facilities in the apartment to cook simple meals (didn’t use these but would have if not AI)
Lindsay
2021 年 12 月入住 9 晚
8/10 还可以
真实旅客
与家人出行
2020年02月28日
满意:服务设施
不满意:清洁度
Great pool, nice location, food good but could do with a bit more variety, entertainment at night not great, apartment could do with a good cleaning but was great size