“When we arrived at the hotel we were told that they had not received payment from hotels.com. We could only check-in after paying again. Since we were tired after a long journey we paid for the room again. Now we a struggling to get a refund.
The room was great. A bit noisy because it was next to a busy road with heavy trucks passing late at night. Staff are very friendly and helpful. ”
“When we arrived at the hotel we were told that they had not received payment from hotels.com. We could only check-in after paying again. Since we were tired after a long journey we paid for the room again. Now we a struggling to get a refund.
The room was great. A bit noisy because it was next to a busy road with heavy trucks passing late at night. Staff are very friendly and helpful. ”
Caroline