Fantastic hotel, very clean and food for all inclusive was excellent had some off the best meals in the hotel versus going to restaurants, fantastic hotel for kids and very well equipped
Jonathan
2024 年 4 月入住 7 晚
10/10 超赞
Richard
2024年04月5日
满意:清洁度、员工和服务、住宿条件和设施
Richard
2024 年 3 月入住 11 晚
8/10 还可以
Ambra
2024年03月9日
满意:清洁度、员工和服务、住宿条件和设施
Ambra
2024 年 3 月入住 6 晚
10/10 超赞
Sandy
2024年03月8日
满意:清洁度、员工和服务、住宿条件和设施
I ended up at this hotel after my friend was taken ill on a cruise and I ended up staying here
The staff on reception Jerome & Natalie were so helpful & made a difficult time a lot easier & although I was on my own for the first few days they made me feel at ease
The room was very nice
The restaurant was amazing with so much choice & especially enjoyed breakfast & all the staff are so friendly
Also the hotel Director was very welcoming and helped me by upgrading me to fully inclusive as he could tell it was a difficult time for me especially as I was supposed to have fully inclusive on my cruise & suddenly had to pay for food unexpectedly
I would recommend this hotel to anyone
Sandy
2024 年 2 月入住 2 晚
10/10 超赞
Martin
2024年02月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Martin
2024 年 2 月入住 8 晚
8/10 还可以
philip
与配偶出行
2024年02月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property in very good condition, very smart. Our room suffered from lack of sunshine. Equipment in room microwave and fridge but no cutlery or plates. No wine glasses
philip
2024 年 2 月入住 7 晚
10/10 超赞
Liliana
2024年02月11日
满意:清洁度、员工和服务、住宿条件和设施
Liliana
2024 年 2 月入住 6 晚
10/10 超赞
William
与家人及幼儿出行
2023年12月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
William
2023 年 12 月入住 10 晚
4/10 很差
Lorna
与家人及幼儿出行
2023年09月7日
满意:清洁度
Would not recommend
-Email sent to hotel a few weeks prior requesting a quiet room. The room we were given (134) was without a doubt the noisiest in the hotel. Cleaner carts for the whole complex, boxes of pillows etc stored in the room and walkway next to our room. Woken early every morning with loud banging noises and cleaners.
- the bedrooms overlooked the hotels dumpsite. Small trolleys were dumped in right throughout the day and night.
- workers sitting right outside our bedroom windows smoking (my husband had to tell them to move on 3 occassions in the week)
- a make shift gate was blocking the view of the cleaner area/dumpsite from other guests walking by - the gate is a safety hazard - blowing all day & night adding to the noise whilst also could potentially fall on a young child (shown in pics)
- description of room was double bed, king bed and sofa bed. There was no double bed just a tiny second room with a single bed. One of my kids had to sleep on a mattress on the floor.
- Buffet was repetitive
- always a lengthy queue at the bar
- no wheelchair or aids available incase of injury
- would not allow my husband to bring food from the buffet to the room when I couldnt walk down due to my child being sick and myself with a fractured ankle (staff pulled a plastic plate from his hand telling him it was forbidden to take food to the rooms