Undergoing renovations, gym closed, small anyway. Room was okay, but what is the point of a little couch facing a bar wall? Found that to be funny. It was clean but definitely felt it was too expensive for the amenities offered.
JODY
2025 年 7 月入住 1 晚
8/10 还可以
Beyza
与家人出行
2025 年 7 月 16 日
满意:清洁度、员工和服务、服务设施
Pretty clean, convenient for a one night stay. However, AC was loud.
Beyza
2025 年 7 月入住 1 晚
10/10 超赞
Chris
2025 年 7 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Staff was great. Parking lot / entrance has crater
sized pot holes.
Chris
2025 年 7 月入住 4 晚
10/10 超赞
Sheila
与配偶出行
2025 年 7 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sign hard to see. Payment on the way back to the hotel full of potholes
Sheila
2025 年 6 月入住 1 晚
10/10 超赞
Rusty
2025 年 7 月 3 日
Rusty
2025 年 7 月入住 1 晚
4/10 很差
Justin
2025 年 7 月 2 日
Justin
2025 年 6 月入住 2 晚
10/10 超赞
Barbara
2025 年 7 月 2 日
满意:住宿条件和设施,清洁度
Barbara
2025 年 6 月入住 1 晚
4/10 很差
Nick
2025 年 6 月 30 日
Nick
2025 年 6 月入住 2 晚
6/10 一般
Christopher
与家人出行
2025 年 6 月 29 日
不满意:服务设施
The drive into the parking lot is horrible,. Constrution all over the place with items laying all over. Power went out in the night and took hours to come on and when asked to the front desk no one could be found. Woke up for breakfast and no coffee and the workers ignored you when asking about it
Christopher
2025 年 6 月入住 2 晚
6/10 一般
Petra,Coventry
与配偶出行
2025 年 6 月 29 日
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
The hotel was very clean. Comfortable beds. The only negative was that the power went out during the night. The hallway and staircase was dark. No breakfast.
Petra
2025 年 6 月入住 1 晚
8/10 还可以
Salvatore
与家人出行
2025 年 6 月 27 日
满意:清洁度、服务设施、住宿条件和设施
The driveways in and out could use a serious redo.
Salvatore
2025 年 6 月入住 1 晚
4/10 很差
Jeff
2025 年 6 月 20 日
不满意:清洁度、员工和服务、住宿条件和设施
Your ad did not indicate the hotel was under construction
Jeff
2025 年 6 月入住 1 晚
10/10 超赞
Linda
与家人出行
2025 年 5 月 30 日
满意:服务设施
Our room was newly renovated which was great only suggestion I would make is please put grab bars in shower for us older folks😋
Linda
2025 年 5 月入住 1 晚
10/10 超赞
Sherry
与家人出行
2025 年 5 月 21 日
满意:服务设施
The rooms were very clean and the beds were very comfortable. The hotel was located near the nature preserves for birding, as well as restaurants and shopping. Would definitely stay here again.
Sherry
2025 年 5 月入住 1 晚
6/10 一般
Jesus
2025 年 5 月 18 日
Jesus
2025 年 5 月入住 1 晚
8/10 还可以
Bryan
2025 年 5 月 2 日
Bryan
2025 年 5 月入住 1 晚
10/10 超赞
Stephanie
2025 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stephanie
2025 年 4 月入住 1 晚
6/10 一般
Josie
与家人及幼儿出行
2025 年 4 月 19 日
满意:员工和服务
不满意:服务设施
Would have been great, however be aware this hotel is under renovation and the hot tub and fitness center are out of service...had I known this information I would have booked elsewhere. The staff is absolutely amazing.
Josie
2025 年 4 月入住 1 晚
4/10 很差
Debra
团体旅客
2025 年 4 月 11 日
不满意:清洁度、住宿条件和设施、客房舒适度
Dusty and Dirty !
The Hotel is undergoing remodeling. It was dusty, dirty and the toilet was broken. This was not on the website to be informed if we wanted to deal with all the disruption. Especially bad for someone like me who is highly allergic to dust.
Debra
2025 年 4 月入住 1 晚
10/10 超赞
Nancy
团体旅客
2025 年 4 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great but didn't know the facility was under heavy renovations! Going to be Beautiful when completed.
Nancy
2025 年 4 月入住 1 晚
6/10 一般
Jennifer
与家人出行
2025 年 4 月 5 日
满意:客房舒适度
不满意:员工和服务
Terrible customer service
I booked the room thru hotels.com. We were there for a soccer tournament. I found out based on the schedule I only needed 1 night, not 2. I was within the timeframe to switch rooms, but when I tried to cancel the one night I was only being offered 1 King instead of the 2 queens I booked. This didn’t make sense because I was eliminating a night and already had 2 queens. I reached out to hotels.com and they said they took care of it with the hotel and I was only being booked for the 1 night. I asked if this affected my rate and they said I was all set. Upon arrival the rate was $31 more than the original booking rate. I reached out to hotels.com and they said to talk to Holiday Inn. There was no manager on duty during my stay, but I called and left a message for Mike Clark (GM) and never got a phone call back or my issue resolved from either party. I have screenshots of my booking change and no where did they tell me the rate would change from $114/night to $145. Also, there was what looked like blood on the carpet and the ceiling had cracks/bubbles. The front desk was not helpful at all. Breakfast was good and the cleaning ladies were friendly, but that is the only good thing I have to say. It was a frustrating trip to say the least and I will not be back and don’t plan to use hotels.com either.