Search Apartments in Tomball

"Great"

"This was a last minute trip planned quickly. One of the main reasons I stayed at Springhill was front desk associate Stephanie Castillo. I had called 2 other properties to ask simply what time their airport shuttles started in the morning as I had to make an early return flight. Each time I was put on hold and then given a simple answer of "4AM" followed by silence. When I called Springhill, Stephanie took an extra few seconds explaining the importance of getting to the airport early due to spring breakers and also filled in some other information regarding rental car pick up and drop off. She was pleasant and courteous and, in the end, asked if there was anything else she could help with. That, along with a 4.8 rating on Google sealed the deal for me. Once I arrived, Stephanie (who I was unaware of until I recognized her voice from the phone call) and her staff were courteous and helpful at every turn and each is an exceptional spokesperson for your brand. Gym was adequate for what I used it for. I think it's as equipped as it can be given the space constraints. Overall, any of the staff I came into contact with were very attentive and courteous. Shuttle drivers were equally pleasant and conversational. All in all, I would gladly stay again and recommend it to friends making a quick trip to Houston. "

"Room was great."

"The hotel was really accommodating, the only downside was one of the following morning’s they only had one elevator working."

"No hot water for shower in rm. 128"

"Amazing experience "

"Great stay! The room was clean, the staff was friendly, and the location was convenient. I would definitely stay here again."

"I booked my stay from the 5th to 9th at one Holliday Inn Express Location in Houston. Upon arrival, I approached the front desk to pay for my hotel stay in advance, I was then advised by the hotel manger by the name of Vanessa who assisted with my checkin and gave me their statment upon payment, to which made no sence after calculations showed I was charged an additional 140.00 charge which made my total amount stay 618.00 for a 3 star quality hotel (google is not telling the truth) when as the Manager Vanessa why is there an upcharge of additional 140.00 for a reservation I booked a month in advance? (feb 5th) Mangers reply was [you will need to contact your third party vender] so Called Expedia Sarphak on 03/05 regarding over payment of booked hotel stay at Holliday inn express $494.65 when my balance ŵas as is in my statment 478.00 - 97.00 deposit should've been 381.00 estimate. After explaning this with Sarphak thru Expedia was advised there sending this case for review and please allow 72hrs never recieved a response. I this kind of service is unacceptable for your company. As well this is the irresponsible marketing and it should not be accepted to any person who wants to book within your company. Having hidden fees? I thought that if you book online and you put a deposit down on for it, then the price is locked, PERIOD!!! This honestly, is unacceptable her Expedia as well as Holiday Inn and I will never book with either parties again."

"Gym was a delight "