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关于Alberg L' Auro - 青年旅舍的点评

2 out of 5
Alberg L' Auro - 青年旅舍
Camí de Carrer de Sant Salvador, Tora, Lleida

点评

2.0
10 分 - 超赞。0 条好评，共有 1 条点评" "
8 分 - 还可以。0 条好评，共有 1 条点评" "
6 分 - 一般。0 条好评，共有 1 条点评" "
4 分 - 很差。0 条好评，共有 1 条点评" "
2 分 - 糟糕。1 条好评，共有 1 条点评" "

2.0/10

清洁度

2.0/10

员工和服务

2.0/10

住宿条件和设施

点评

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible experience
Terrible experience—the GPS coordinates and instructions were incorrect and we ended up in the middle of nowhere, with four kids. We called the Albergue for four hours at the number they provided, between check-in hours, no answer. Emailed the property, no answer. We ended up reserving another hotel on the spot after wasting an entire afternoon trying to contact this hotel. We were charged anyway. Not sure if we just couldn’t find the place and no one responds, or whether it doesn’t even exist and we were scammed.
2019 年 7 月入住 2 晚
Auro Natura team 于 2019年07月19日 的回复
Dear customer, We are from Catalonia not Asturias. The Expedia web have a mistake with US postal Code (25750). We've taking a lot of time reclamation this situation anys they not answer us. We give tou suport because put a reclamation yo Expedia. I'Am so sorry for this bad time! Auró team