It’s a lovely building and has lovely rooms. However there was no hot water, the shower didn’t work , broken plug in bathroom sink.
Couldn’t complain as there was no staff for most of the day
Continental breakfast was very very limited with no fresh milk or any juices. We were the only people staying there. Never again
Greg
於 2023 年 6 月住了 3 晚
4/10 欠佳
真實旅客
2023年3月20日
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
All in above
Hotel was very run down, squeaky floor boards which kept us awake from other people moving around and talking
First room we were given was very grotty and smelly had to open all the windows and dusted with a tissue then asked for polish and a duster but they changed us to another room which was better
Bed was very hard
Quilt had stains on and pillow
Staff were very friendly and food was nice
Overall wouldn’t go back
Our first choice of hotel was cancelled a week before our departure so had no choice to go to this one which we were transferred to
I have no idea what the excellent facilities were meant to be
There was no swimming pool or hot tub which the original hotel we booked had
To top it all we got no refund although this hotel was cheaper to stay in than the one we booked so overpaid for it
Wouldn’t recommend it to anyone
The only positive we’re the staff were really nice
真實旅客
於 2023 年 3 月住了 7 晚
2/10 很差
Claire
2022年12月5日
不滿:職員與服務和客房舒適度
Frightened for our safety!
We had a terrible experience during our stay! Met by staff that couldn’t speak English we were shown to our room, through numerous doors and tiny corridors!
At first everything seemed ok. But when returning to our room at about 11:30pm we noticed a lot of movement and creeping outside our door. After some time I decided to have a look, I crept over to our door and opened it quickly. Not expecting to see anyone I was shocked to find the staff member outside. It was 1am and there was absolutely no reason for him to be there!
The room lock is not very secure so we had to place a chair in front of the door! And the crazy around the door was big enough to allow someone to look through!!
Me and wife didn’t sleep a wink that night! The auto corridor lights would come on often and the creeping around continued till about 5am. As a female couple we felt extremely vulnerable and frightened, so that morning we packed our bags and left, there was no way we were staying another night!
Claire
於 2022 年 12 月住了 2 晚
6/10 一般
Neil
伴侶同遊
2022年10月30日
讚好:職員與服務
This hotel is ok - it could be nice but it needs some sorting out. The boiler kept breaking down when we were there and although they moved us room to one with a bath (which did have hot water) it was annoying, they fixed in the evening of our stay but it has stopped again in the morning. We had a suite which was lovely but the double room our friends had was not. To be fair it was really cheap so can’t complain much but a working shower is pretty essential!!
Neil
於 2022 年 10 月住了 1 晚
6/10 一般
William
家人同遊, 伴侶同遊
2022年9月27日
讚好:職員與服務
不滿:整潔度
Really lovely staff. Evidently refurbishing the property which is needed. Comfy beds.
Unfortunately there was an awful smell coming from our bathroom. In addition, the rooms smelts like mold and the bathroom was covered in mold in the shower seals.
The steam room needs a good bleach as mold in it and smells awful.
William
於 2022 年 9 月住了 3 晚
10/10 優異
Craig
2022年9月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice friendly staff , comfortable rooms
Craig
於 2022 年 9 月住了 1 晚
10/10 優異
Lena
2022年9月14日
Lena
於 2022 年 9 月住了 1 晚
4/10 欠佳
Kelly
2022年9月5日
不滿:整潔度、職員與服務和住宿狀況
The room was nothing like we booked. The pool and billiard rooms were terrible. Everything needs updating. The property is in bad condition. The pool has no chlorine or cleaning chemicals. The lady who greeted us was lovely but other than that, it was a very disappointing stay.