Verified
2/10 Terrible
Verified traveller
17 Apr 2025
Liked: Cleanliness, check-in, communication, location, listing accuracy
Torquay Stay issues
We have young kids, so we chose this house for the 3 bedrooms and 2 bathrooms so my parents could stay and look after the kids while we went to a wedding. They house was great, good location, had everything thing we needed, including an enclosed back yard for the kids. But while we were at the wedding on the Saturday, a man turned up, woke my sleeping daughter in the process, he claimed he was the son of the house owner and he had come a long way, he said he had to put some stuff in the shed. He then proceeded to ask lots of questions about why they were there and if all the bedrooms were being used. Which is extremely in appropriate, my mother told him that’s none of his business, he kept saying how he came a long way and was implying he wanted to stay there. He then got a key from the lock box and was bring stuff into the garage and doing thing around the back yard, he was there for about 40minutes and blocking our cars, my mother had to tell him to leave so they could go out. I have staying at many short stay accommodation places like this and never had any more than the owner checking in to make sure everything was ok. This was very concerning as we have young kids and this man obviously had keys to access the property, this was quite a bit of money to stay for 2 days and the absolute least I expect is a bit of privacy. Really put a down on the whole holiday and stay experience.
Verified traveller
Stayed 2 nights in Apr 2025