Dresser Trollhaugen Hotels

"Stayed here due to numerous 5-Star ratings but now believe they were all false. I’ve never paid $65 a night to squat somewhere but now I can mark that off the bucket list. Hotel felt very much like a half-way house and there’s nothing intrinsically wrong with that but would have liked to know before hand. Someone was heavily smoking on the second floor despite being a no-smoking property stinking up the place. Shower didn’t drain well and there were fist-sized holes in the bathroom wall and door. Very dated property. Pillows were plentiful though "

"The staff was great and very attentive. "

"Room was very clean, staff was amazing, only reason I could not give a 5 star review was due to room location. Directly across from front deck and close to front door, this causes a lot of noise just outside our room. Food in the resteraunt was very good as well. "

"First off, when we got in room. No TV remote. Went to call front desk, no phone in room! Then he came and brought us a remote. But could only watch news. Then getting ready for dinner looking for towels, not any in room and not even a place for them. There was a used bar of soap next to sink..not know who used it. No shampoo, but a used tube of tooth paste. No extra towel paper, again no towels for whirlpool. No coffee pot. They advertise great breakfast 12 cup coffeemaker in lobby with just cereal, no fruit, no pastries. So no clock, no phone, no coffee pot. No towels. Will not ever be going back!@"

"Pillows are flat, heat in room takes forever to warm up and we were second floor. Front desk staff didn’t stay at front desk has to ring a ring door bell. No elevator. No jets in the hot tub. Concrete in the pool/hot tub area cracking and falling apart."

"Hotel and room were nice. Check-in was easy and fast."

"Very pleasant staff!"

"Sidewalks weren’t maintained during our visit…VERY ICY!The one bedroom at the top of the stairs on the left with the has a broken bed. One of the guests did not sleep well either night. When he sat down on the bed the other side of the mattress went up in the air and the bed frame was broken. The bedroom we stayed in appeared to have used sheets…very wrinkled and wasn’t made up very well giving it the appearance of dirty sheets. The floors throughout the house weren’t the cleanest, especially the kitchen. The one corner of the bedroom we were in had spider webs and dead bugs. The front entryway had dead Asian beetles on the floors. "

"Easy to communicate with owner. Functional and clean kitchen. Large living room with comfortable furniture and gas fireplace. "