We actually were moved to a sister hotel, Gardenwalk due to booking issues. Gardenwalk was a very nice hotel, clean. Construction was going on but did not affect us much. Upon check-in they put us in a room with a king-sized bed for 3 people. Upon request, we were moved to 2 double beds as originally booked. Very friendly front desk staff.
真实旅客
2020 年 5 月入住 2 晚
8/10 还可以
真实旅客
与家人出行
2020年07月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2020 年 7 月入住 1 晚
4/10 很差
Kathi,Montana
与家人及幼儿出行
2020年07月9日
满意:员工和服务
不满意:住宿条件和设施,服务设施
We were directed day of our reservation to stay at the Hilton, perhaps a sister hotel close by. The first room had recently been redone. The sink and bath still had construction dust in them and the sink was COMPLETELY clogged. The tv wasn’t hooked up either. Requested a new room. The room we were given had a BROKEN bed. Tried to go to the pool with my daughter at 8:30 and it was closed for “repairs”None of this was on the website. It was 11:30 by now and I had to be up at 3:30 For my flight. Absolutely hands down worst experience at a hotel.
Kathi
2020 年 7 月入住 1 晚
8/10 还可以
chloe
2020年07月8日
满意:清洁度、员工和服务、客房舒适度
There was no shuttle service from the airport after 9, website said 10. No free continental breakfast as advertised, but had a waitress that took orders and expected tips. Hotel was undergoing a lot of construction, and I saw a large dead cockroach on the floor in the breezeway. The front desk people were very nice and accommodating, as well as the the shuttle driver who found my id on the ground and returned it to me. The "waitress" and kitchen staff were not pleasant at all and rather rude about accommodating me and my service dog.
chloe
2020 年 7 月入住 2 晚
8/10 还可以
真实旅客
2020年07月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2020 年 7 月入住 1 晚
10/10 超赞
Gina
2020年06月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Late check in mess
The only issue we had was when i tried to call the hotel to tell them we'd be checking in late and needed a shuttle in the morning, they could not help me because I went thru hotels.com. and I'd have to call you guys. Finally they said they'd transfer me to the front desk and they just said no problem as long as your here before midnight and let them know about the shuttle when you check in. This was after 10 minutes of hold and begging with the other guy.
Gina
2020 年 6 月入住 1 晚
6/10 一般
Gerald
2020年06月17日
满意:客房舒适度,员工和服务
不满意:住宿条件和设施,清洁度
Gerald
2020 年 6 月入住 1 晚
8/10 还可以
Tharita
与家人出行
2020年06月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tharita
2020 年 6 月入住 1 晚
8/10 还可以
Christina
2020年06月10日
满意:员工和服务,清洁度
construction
I didnt actually stay at Clarion i was sent to Hilton Gardens across the street. Its a nice hotel but i was put on the 3rd floor that had a lot of remodeling. Otherwise ok considering circumstances around the Covid virus.