客房設施服務

杜林林格托希爾頓逸林酒店的評價

4 out of 5
杜林林格托希爾頓逸林酒店
Via Giacomo Mattè Trucco, 1, Turin, TO

評價

9.2

卓越

10 分評分,優異;915 則評價中有 618 則" "
8 分評分,不錯;915 則評價中有 250 則" "
6 分評分,一般;915 則評價中有 26 則" "
4 分評分,欠佳;915 則評價中有 14 則" "
2 分評分,很差;915 則評價中有 7 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Tak fan gloria

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Beautiful ! Nice staff everywhere. Patient and polite
於 2020 年 1 月住了 1 晚

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
物超所值
早餐樣式豐富,美味。䣓壁就是超市,電影院,餐廳eatly。地鉄終站走路5分鐘,車程10分鐘可到市中心。人員服務熱忱,提供正確資訊和解決問題。 乾淨,安靜,挑高大窗,
於 2019 年 12 月住了 2 晚

10/10 優異

zhijun

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店服务非常好,很贴心
於 2019 年 7 月住了 1 晚

8/10 不錯

真實旅客

於 2019 年 5 月住了 2 晚

10/10 優異

PEI LING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
希爾頓的飯店都有著很高的水準,非常好的服務
於 2018 年 8 月住了 1 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable, great service
優點 : 服務很好, 早餐很豐盛多樣化, 吃的很滿足, 附近生活機能不錯, 對面的Eataly和Pam都是很好逛的超市, 8 Gallery也很不錯, 缺點 : 離市中心稍遠, 要走到地鐵站也有點距離, 沒有free的無線網路, 不是很方便

6/10 一般

Saho

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Front Desk Team 於 2024年5月15日的回應
Dear Saho,thank you for your rating on Expedia. We look forward to welcoming you back soon at the DoubleTree by Hilton Turin LingottoKind Regards

10/10 優異

Jean-Francois

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel très bien situé et près d'une station de métro. Face au marché Eataly et d'un centre commercial. Très bon service et personnel très courtois.
於 2024 年 4 月住了 1 晚
Front Desk Team 於 2024年5月3日的回應
Dear Jean-Francois, Thank you for taking the time to write your kind review and for sharing the feedback about your stay.It is a real pleasure reading how you have appreciated our hotel.Thanks for the time you spent for us!I really hope that for a future occasion you could come back to visit us!Kind regards

8/10 不錯

Michele

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Bellissima struttura
於 2024 年 4 月住了 2 晚
Front Desk Team 於 2024年4月15日的回應
Gentile Stefano, La ringrazio molto per aver condiviso il Suo feedback con questa recensione. E' un vero piacere leggere la Sua piena soddisfazione. Grazie per il tempo che ci ha dedicato!La aspettiamo con molto piacere al più presto al DoubleTree by Hilton Turin Lingotto! Un caro saluto

10/10 優異

Diego

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Front Desk Team 於 2024年4月16日的回應
Gentile Diego, siamo lieti che abbia apprezzato la nostra struttura! Grazie per averci assegnato un così alto punteggio e per aver dedicato il Suo tempo a condividere l'esperienza del suo soggiorno. Speriamo di averla presto nuovamente nostro Ospite,un caro saluto

10/10 優異

Toni

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is probably my favourite hotel in the world.
於 2024 年 3 月住了 5 晚
Front Desk Team 於 2024年4月3日的回應
Toni, thank you for choosing DoubleTree by Hilton Turin Lingotto and for your perfect rating. We are thrilled to read that we are on top of your favourite hotels list! We look forward to seeing you again the next time you are in Torino!Kind Regards

10/10 優異

Pietro

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ein sehr schönes Hotel !
於 2024 年 3 月住了 3 晚
Front Desk Team 於 2024年4月5日的回應
Dear Pietro, thank you for evaluating your stay at DoubleTree by Hilton Turin Lingotto and for your perfect rating. We are thrilled to read that you thoroughly enjoyed our facility We are happy to know that you had a perfect stay. Thank you again for your recommendation to future travelers, and we look forward to seeing you again the next time you are in Torino!

8/10 不錯

Natale

讚好:整潔度和住宿狀況
Front Desk Team 於 2024年2月23日的回應
Gentile Natale,siamo lieti che abbia apprezzato la nostra struttura. Grazie per aver dedicato il Suo tempo a condividere l'esperienza del suo soggiorno. Speriamo di averla presto nuovamente nostro Ospite, un caro saluto

10/10 優異

Gerardo (Guatemala)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
At night there was noise Probably parties around Windows don’t aisle the noise of the street Excellent and comfortable hotel
於 2024 年 2 月住了 1 晚
Front Desk Team 於 2024年2月19日的回應
Dear Gerardo, thank you for the review, we appreciate you taking the time to share your experience with others! We are glad you enjoyed your visit with us here at DoubleTree by Hilton Turin Lingotto! W We look forward to seeing you again the next time you are in Torino!Kind Regards

10/10 優異

Alexia

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Highly recommended
It was a great stay. Room was super spacious. Loved the big window overlooking the shopping centre. Breakfast was generous and possibly one of the best we've ever had in Italy.
於 2024 年 2 月住了 3 晚
Front Desk Team 於 2024年2月6日的回應
Alexia, thank you for choosing DoubleTree by Hilton Turin Lingotto and for your perfect rating. We are thrilled to read that you had a great stay. We look forward to seeing you again the next time you are in Torino!Kind Regards

8/10 不錯

Alessandro

於 2024 年 1 月住了 1 晚
Front Desk Team 於 2024年1月31日的回應
Gentile Alessandro, siamo lieti che abbia apprezzato la nostra struttura! Grazie per averci assegnato un così alto punteggio e per aver dedicato il Suo tempo a condividere l'esperienza del suo soggiorno. Speriamo di averla presto nuovamente nostro Ospite, un caro saluto!

8/10 不錯

Giovanni

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ottimo
Hotel molto confortevole in un edificio post industriale con interessanti elementi di design nelle camere. Letti ottimi! La colazione pur essendo varia non è speciale. I dolci sono modesti. Un po’ industriali… Il salato invece ottimo… Nel complesso lo consiglierei.
於 2024 年 1 月住了 1 晚
Front Desk Team 於 2024年1月31日的回應
Gentile Giovanni, La ringraziamo molto per aver condiviso il Suo feedback con questa recensione. E' un vero piacere leggere la Sua soddisfazione. Grazie per il tempo che ci ha dedicato! La aspettiamo con molto piacere al più presto al DoubleTree by Hilton Turin Lingotto! Un caro saluto

10/10 優異

Claudine

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Front Desk Team 於 2024年1月31日的回應
Dear Claudine, thank you for evaluating your stay at DoubleTree by Hilton Turin Lingotto and for your perfect rating. We are thrilled to read that you thoroughly enjoyed.We are happy to know that you had a perfect stay. Thank you again for your recommendation to future travelers, and we look forward to seeing you again the next time you are in Torino!Kind Regards

8/10 不錯

Bianca

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ótimo custo x benefício
O hotel condiz realmente com as fotos, quartos extremamente agradáveis, limpeza e qualidade de tudo impecável! Possui comercio próximo o que facilita muito, no entanto para quem pretende sair a noite, ou ir a shows, é fundamental considerar o uso de taxi pois não é possível com transporte público.
於 2024 年 1 月住了 3 晚
Front Desk Team 於 2024年1月31日的回應
Dear Bianca,we are glad that you enjoyed our facility and especially our comfortable suites.Thank you for giving us such a high rating and for taking the time to share the experience of your stay. We hope to have you as our Guest again soon, best regards

10/10 優異

MAX (DORAL)

於 2024 年 1 月住了 2 晚
EDGAR 於 2024年1月14日的回應
Dear Mr. Max ,Thank you for your comments regarding your stay at the DoubleTree by Hilton Turin Lingotto. Thank you for taking the time to contact us about your experience with us. We really appreciate hearing great feedback about our hotel and will be sure to pass it along! Hope your next stay is right around corner! Best regards,FRONT OFFICE TEAM

8/10 不錯

Emyre L

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
EDGAR 於 2024年1月14日的回應
Dear Emyre ,Thank you so much for taking your time to review our hotel and it's great to hear that our location and our surroundings met your expectations for an enjoyable and hassle-free stay.Best Regards,FRONT OFFICE TEAM

8/10 不錯

真實旅客

商務旅客
讚好:職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
EDGAR 於 2024年1月14日的回應
Dear Anonymous ,Thank you for your comments regarding your experience during your recent stay at the DoubleTree by Hilton Turin Lingotto. We very much appreciate your kind words. Our employees are representative of Hilton, and it is our goal to extend the highest level of customer service and positive experiences to all our customers. Best Regards,FRONT OFFICE TEAM

8/10 不錯

Michel

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Plus business que Lune de Miel
Hotel ultra moderne plus orienté business que lune de Miel...
於 2023 年 12 月住了 1 晚
EDGAR 於 2024年1月14日的回應
Cher Monsieur Michel , Merci d'avoir pris un moment pour partager votre expérience. Nous n'avons pas assez de mots pour exprimer à quel point nous apprécions vos aimables paroles! C'est le «carburant», pour l'effort et la passion que l'équipe met dans son travail quotidien. En espérant vous accueillir à nouveau, nous vous souhaitons nos meilleures salutations.Bien a vous,FRONT OFFICE TEAM

10/10 優異

Luca

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
EDGAR 於 2023年11月21日的回應
Gentile Sign. Luca ,Grazie per aver scelto DoubleTree by Hilton Turin Lingotto e per aver condiviso la sua esperienza con noi. Ci fa piacere leggere che la professionalità del nostro team e l'esperienza nel suo complesso siano state all'altezza delle sue aspettative, cerchiamo sempre di far sentire ai nostri Ospiti la nostra voglia di stupirli e coccolarli. Cordiali Saluti,FRONT OFFICE TEAM

10/10 優異

Lucas Guilherme

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
EDGAR 於 2023年11月13日的回應
Dear Mr. Guilherme ,Thank you so much for taking your time to review our hotel and it's great to hear that our location and our surroundings met your expectations for an enjoyable and hassle-free stay.Best Regards,FRONT OFFICE TEAM

10/10 優異

Giacomo

於 2023 年 10 月住了 1 晚
EDGAR 於 2023年12月5日的回應
Gentile Giacomo , Grazie per aver scelto DoubleTree by Hilton Turin Lingotto e per aver condiviso la sua esperienza con noi. Ci fa piacere leggere che la professionalità del nostro team e l'esperienza nel suo complesso siano state all'altezza delle sue aspettative, cerchiamo sempre di far sentire ai nostri Ospiti la nostra voglia di stupirli e coccolarli.Cordiali Saluti,FRONT OFFICE TEAM

8/10 不錯

Roberto

伴侶同遊
讚好:設施服務和住宿狀況
Hotel all'interno dell'ex fabbrica FIAT del Lingotto, luogo molto affascinante.
於 2023 年 10 月住了 3 晚
Edgar 於 2023年10月12日的回應
Gentile Sign. Roberto ,Grazie per aver scelto DoubleTree by Hilton Turin Lingotto e per aver condiviso la sua esperienza con noi. Ci fa piacere leggere che la professionalità del nostro team e l'esperienza nel suo complesso siano state all'altezza delle sue aspettative, cerchiamo sempre di far sentire ai nostri Ospiti la nostra voglia di stupirli e coccolarli. Cordiali Saluti,FRONT OFFICE TEAM

10/10 優異

Kofi

商務旅客
讚好:職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Edgar 於 2023年10月12日的回應
Dear Mr. Kofi ,Thank you for your comments regarding your experience during your recent stay at the DoubleTree by Hilton Turin Lingotto. We very much appreciate your kind words. Our employees are representative of Hilton, and it is our goal to extend the highest level of customer service and positive experiences to all our customers. Best Regards,FRONT OFFICE TEAM

10/10 優異

Jonathan

讚好:整潔度、職員與服務、設施服務和住宿狀況
wonderful stay, great service, great location and all round a super hotel… highly recommended!
於 2023 年 9 月住了 1 晚
Edgar 於 2023年10月12日的回應
Dear Mr. Jonathan ,Thank you so much for taking your time to review our hotel and it's great to hear that our location and our surroundings met your expectations for an enjoyable and hassle-free stay.Best Regards,FRONT OFFICE TEAM

2/10 很差

Sebastien

商務旅客
不滿:整潔度、住宿狀況和客房舒適度
Bad stay
What an old and ugly DoubleTree hotel.... certainly built 50 years ago and never changed since!
於 2023 年 9 月住了 2 晚
Edgar 於 2023年10月12日的回應
Dear Mr. Sebastien ,Thank you so much for taking your time to review our hotel.We are sorry to learn of your concerns with your stay. We would like to offer my sincere apologies for all the inconveniences you experienced and the negative impressions you had. We appreciated your observations and assure you we will make good use of them.Thank you again for taking the time to bring your concerns to our attention.Best regards.FRONT OFFICE TEAM

10/10 優異

JUNSE

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Edgar 於 2023年10月12日的回應
Dear Junse ,Thank you for your comments regarding your stay at the DoubleTree by Hilton Turin Lingotto. Thank you for taking the time to contact us about your experience with us. We really appreciate hearing great feedback about our hotel and will be sure to pass it along! Hope your next stay is right around corner! Best regards,FRONT OFFICE TEAM

10/10 優異

Andreas

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lyxig upplevelse.
Mycket bra hotell. Rummen är stora med högt i tak säkert 5m. Väldigt lyxig upplevelse. Frukosten har allt man kan förvänta sig och kaffet fixas av en barista. I samma byggnad finns ett stort köpcenter men 100tals butiker. Väldigt organiserat. Vill man äta ute finns en lokal trattoria FIAT som är väldigt bra, vi åt även på en pizzeria av namet da pecchia, där kan de behövas boka bord. Vi åkte hit för att kolla på Juventus - Lazio och nackdelen är 30 minuters taxi till stadion för 350kr.
於 2023 年 9 月住了 2 晚
Edgar 於 2023年10月12日的回應
Dear Mr. Andreas ,We are proud to read your “100% recommended” review about our hotel – thank you very much!100 years ago, Conrad Hilton opened his first hotel and our founder declared his vision to "fill the earth with the light and warmth of hospitality". This phrase guides us Hilton teams around the world, every day.We are glad to have you as a loyal Hilton guest and do hope to welcome you back soon in Turin.Best regards,FRONT OFFICE TEAM

10/10 優異

Rupert

於 2023 年 9 月住了 1 晚
Edgar 於 2023年10月12日的回應
Dear Ruper ,Thank you very much for taking the time to share your experience about your recent stay at our hotel. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope to have you soon staying with us! Best Regards,FRONT OFFICE TEAM

10/10 優異

Magnus

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful and perfect
於 2023 年 9 月住了 3 晚
EDGAR 於 2023年9月10日的回應
Dear Magnus ,Thank you for your comments regarding your experience during your recent stay at the DoubleTree by Hilton Turin Lingotto. We very much appreciate your kind words. Our employees are representative of Hilton, and it is our goal to extend the highest level of customer service and positive experiences to all our customers. Best Regards,FRONT OFFICE TEAM

10/10 優異

Nadia

讚好:職員與服務
於 2023 年 8 月住了 3 晚
EDGAR 於 2023年9月9日的回應
Dear Nadia ,Thank you so much for taking your time to review our hotel and it's great to hear that our location and our surroundings met your expectations for an enjoyable and hassle-free stay.We can’t wait to welcome you back soon.Best Regards,FRONT OFFICE TEAM

10/10 優異

Diana

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Sehr stylisches Hotel mit Premiumausstattung, z. B. toller Bettwäsche, hochwertigen Hygieneartikeln etc. Das Frühstück war ausgezeichnet und der Service perfekt!
於 2023 年 8 月住了 1 晚
EDGAR 於 2023年9月9日的回應
Dear Miss. Diana ,Thank you for your comments regarding your stay at the DoubleTree by Hilton Turin Lingotto. Thank you for taking the time to contact us about your experience with us. We really appreciate hearing great feedback about our hotel and will be sure to pass it along! Hope your next stay is right around corner! Best regards,FRONT OFFICE TEAM

8/10 不錯

Mariana

於 2023 年 8 月住了 2 晚
EDGAR 於 2023年9月9日的回應
Dear Miss. Mariana ,Thank you for your comments regarding your experience during your recent stay at the DoubleTree by Hilton Turin Lingotto. First, we very much appreciate your kind words. Our employees are representative of Hilton, and it is our goal to extend the highest level of customer service and positive experiences to all our customers. Best Regards,FRONT OFFICE TEAM

10/10 優異

Jann

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
perfekt placering
fint hotel, i gode omgivelser, tæt ved næsten alt
於 2023 年 8 月住了 2 晚
EDGAR 於 2023年8月23日的回應
Sehr Jann , Wir danken Ihnen herzlich für Ihren Aufenthalt in unserem Haus. Es erfüllt uns mit Stolz dass unser Hotel Ihren Erwartungen entsprochen hat.Im Double Tree by Hilton Turin Lingotto haben wir eine sehr wichtige Regel: die Gäste sich wie zuhause fühlen zu lassen.Wir hoffen Sie bald erneut begrüßen zu dürfen.Mit freundlichen Grüßen,FRONT OFFICE TEAM

8/10 不錯

Rebecca

多人同遊
讚好:職員與服務、設施服務和住宿狀況
The room was spacious and comfortable however, when we arrived there were used towels in the bathroom so we are unsure as to wether the room was properly cleaned after previous use. Staff at the desk were helpful and offered us to move to a new room if we wished.
於 2023 年 8 月住了 1 晚
Front Office 於 2023年8月9日的回應
Grazie per il tempo che ha voluto dedicarci nel condividere la sua esperienza presso la nostra struttura Double Tree by Hilton Turin Lingotto. Siamo lieti di avervi avuti come nostri ospiti e vi ringraziamo per i vostri apprezzamenti. Qui al DoubleTree by Hilton Turin Lingotto cerchiamo sempre di offrirvi il massimo sia in termini di accoglienza / Team che in termini di struttura. Non vediamo l' ora di riavervi qui come graditi ospiti!Cordialmente,

10/10 優異

Jean-Bernard

於 2023 年 8 月住了 1 晚
EDGAR 於 2023年8月23日的回應
Dear Jean-Bernard,We are proud to read your “100% recommended” review about our hotel – thank you very much!100 years ago, Conrad Hilton opened his first hotel and our founder declared his vision to "fill the earth with the light and warmth of hospitality". This phrase guides us Hilton teams around the world, every day.We are glad to have you as a loyal Hilton guest and do hope to welcome you back soon in Turin.Best Reagrds,FRONT OFFICE TEAM

10/10 優異

Maria Angela

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Edgar 於 2023年7月29日的回應
We are proud to read your “100% recommended” review about our hotel – thank you very much!100 years ago, Conrad Hilton opened his first hotel and our founder declared his vision to "fill the earth with the light and warmth of hospitality". This phrase guides us Hilton teams around the world, every day.We are glad to have you as a loyal Hilton guest and do hope to welcome you back soon in Turin.Best Regards,front office team

10/10 優異

Jennifer

讚好:整潔度、職員與服務和住宿狀況
This was a very comfortable hotel. Access to the mall and shopping around was very convenient. The only con is that it’s a little far from the center of town and no pool.
於 2023 年 6 月住了 4 晚
EDGAR 於 2023年9月9日的回應
Dear Miss. Jennifer ,Thank you for your comments regarding your experience during your recent stay at the DoubleTree by Hilton Turin Lingotto. First, we very much appreciate your kind words. Our employees are representative of Hilton, and it is our goal to extend the highest level of customer service and positive experiences to all our customers. Best Regards,FRONT OFFICE TEAM

10/10 優異

PierreFrancoi

於 2023 年 7 月住了 2 晚
Edgar 於 2023年7月29日的回應
Thank you for your comments regarding your stay at the DoubleTree by Hilton Turin Lingotto. Thank you for taking the time to contact us about your experience with us. We really appreciate hearing great feedback about our hotel and will be sure to pass it along! Hope your next stay is right around corner! Best regards,FRONT OFFICE TEAM

10/10 優異

Steinar

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fantastisk fint hotell
於 2023 年 7 月住了 1 晚
Edgar 於 2023年7月29日的回應
Thank you for your comments regarding your experience during your recent stay at the DoubleTree by Hilton Turin Lingotto. We very much appreciate your kind words. Our employees are representative of Hilton, and it is our goal to extend the highest level of customer service and positive experiences to all our customers. Best regards,FRONT OFFICE TEAM

10/10 優異

Teresa

於 2023 年 6 月住了 1 晚
Edgar 於 2023年6月28日的回應
Gentile Teresa,Grazie per aver scelto DoubleTree by Hilton Turin Lingotto e per aver condiviso la sua esperienza con noi. Ci fa piacere leggere che la professionalità del nostro team e l'esperienza nel suo complesso siano state all'altezza delle sue aspettative, cerchiamo sempre di far sentire ai nostri Ospiti la nostra voglia di stupirli e coccolarli.Cordiali Saluti,FRONT OFFICE TEAM

10/10 優異

Laura

於 2023 年 6 月住了 1 晚
Edgar 於 2023年7月8日的回應
Dear Laura,Thank you for your comments regarding your experience during your recent stay at the DoubleTree by Hilton Turin Lingotto. We very much appreciate your kind words. Our employees are representative of Hilton, and it is our goal to extend the highest level of customer service and positive experiences to all our customers. Best Regards,FRONT OFFICE TEAM

10/10 優異

Epifania

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 3 晚
EDGAR 於 2023年6月2日的回應
Dear Miss. Epifania,Dear ……..,We are proud to read your “100% recommended” review about our hotel – thank you very much!100 years ago, Conrad Hilton opened his first hotel and our founder declared his vision to "fill the earth with the light and warmth of hospitality". This phrase guides us Hilton teams around the world, every day.Best Regards,FRONT OFFICE TEAM

6/10 一般

sergio

商務旅客
讚好:職員與服務
不滿:客房舒適度
Peccato
Troppo caldo in camera ed acceso il condizionatore veramente troppo rumoroso
於 2023 年 5 月住了 1 晚
CATIA 於 2023年5月17日的回應
Gentile Sergio,La ringraziamo per aver condiviso la sua esperienza con noi. Ci dispiace venire a conoscenza del problema con la temperatura in camera ed il rumore del condizionatore. Le ricordiamo che la nostra careline raggiungibile al numero 78 è attiva 24H ed i nostri colleghi saranno lieti per un futuro soggiorno di darle l'assistenza necessaria.Cordiali salutiCaterina Manfredi - Rooms Division Manager

6/10 一般

Maria

伴侶同遊
讚好:整潔度和職員與服務
There was no air conditioning and the room was very hot.
於 2023 年 5 月住了 3 晚
Edgar 於 2023年5月15日的回應
Dear Miss Maria,We are sorry to learn of your concerns with your stay. We would like to offer my sincere apologies for all the inconveniences you experienced and the negative impressions you had. We appreciated your observations and assure you we will make good use of them.Thank you again for taking the time to bring your concerns to our attention.Best regards,FRONT OFFICE TEAM

10/10 優異

Rachel

讚好:住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚
Edgar 於 2023年5月3日的回應
Dear Miss. Rachel ,Thank you for your comments regarding your stay at the DoubleTree by Hilton Turin Lingotto. Thank you for taking the time to contact us about your experience with us. We really appreciate hearing great feedback about our hotel and will be sure to pass it along! Hope your next stay is right around corner! Best regards,FRONT OFFICE TEAM