「There was no communication whatsoever about how to check in, despite sending several messages through Hotels.com and directly to the property before our arrival. When we arrived, we found a Ring doorbell at the entrance, which had not been disclosed in the listing. After ringing it, there was no apology for the lack of communication—only someone asking if we had been given the access code, which we had not.
The property itself was in a totally unacceptable condition. It was filthy throughout,...
「So glad we chose to stay here on our short visit to Anglesey. Our bedroom was so lovely with great views. We enjoyed a drink in the hotel bar in the evening. Everything was spotlessly clean and the breakfast buffet was perfect. Thanks to the staff for making us feel very welcome.
There are parts of the hotel which need some TLC but I’m sure the new owner has all this in his future plans.
Would we return again? Absolutely.」