The core issue on this stay was that while I clearly booked Suite 3 specifically on the site, on arrival I was given Room 1 and told that the previous client had extended his stay.
This was done without solutions to accommodate my booking nor compensation for the change which was inconvenient for me, given I had opted for Room 3 because of a desk I needed for working.
While the room was comfortable, it did inconvenience and I was provided no excuse nor service to apologize.
Herve
於 2022 年 7 月住了 3 晚
10/10 優異
Attila
2022年3月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Cosy fine place
Good location in a quiet neighborhood. The garden is fantastic with a view of the ocean. The host was very friendly and helpful. Planning to go back.
Attila
於 2022 年 3 月住了 2 晚
8/10 不錯
真實旅客
2018年3月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Gute Lodge um Durban zu erkunden und ein paar Strandtage zu verbringen