Need to upgrade the chair and the bathroom door knot. It's broken, the bed sheets and pillow cover are old. But overall is ok.
Antoine
2024 年 3 月入住 2 晚
10/10 超赞
Bree
2024年03月17日
满意:清洁度、员工和服务、住宿条件和设施
Bree
2024 年 3 月入住 1 晚
6/10 一般
allen
2024年02月24日
allen
2024 年 2 月入住 1 晚
10/10 超赞
Brandon
团体旅客
2024年01月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Brandon
2024 年 1 月入住 1 晚
2/10 糟糕
Sarah
与家人出行
2024年01月2日
不满意:员工和服务
Sarah
2023 年 12 月入住 5 晚
10/10 超赞
Patricia
2023年12月31日
满意:客房舒适度
Okay
Good
Patricia
2023 年 12 月入住 2 晚
4/10 很差
Ryan
2023年12月30日
满意:客房舒适度
不满意:清洁度
Christ.as stay
We arrived to a room smelling like food because the fridge was not emptied. The room appeared clean, but the hallways and stairs had food wrappers all over and an actual dog turd on the stairs. We were awoken on Christmas day by a man and woman next door shouting profanities and arguing over $20,000, nearly resulting in physical violence. Service was great when we asked for it. Overall, the worst stay at this chain in all of 5 trips.
Ryan
2023 年 12 月入住 3 晚
8/10 还可以
Wesley
与家人出行
2023年12月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wesley
2/10 糟糕
Terry
与家人出行
2023年12月2日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Disgusting conditions!!!!
The hotel was filthy in every space including the room. The room was severely damaged, 49 degrees because they turn the heat off. The bed was dirty with hair all over it and the shower was stained black. The bathroom was filthy. I was traveling with my family and could not stand the condition of the room so I asked to move to another room. The new room was just as filthy and damaged and the heat didn’t work. We then were transferred to another room but found ourselves in the same scenario. We slept the night after giving up and woke up to the strongest smell of weed in the hall that entered our room. The smell filled the elevator all the way to the main lobby. This was the final straw and we requested a refund. The employees didn’t understand what the “big deal” was. Unbelievable. Stay away !!
Terry
2023 年 11 月入住 3 晚
6/10 一般
Sarah
与家人出行
2023年11月27日
满意:服务设施,清洁度
Arrived at check in and booked a two bed with pullout kitchenette with stove top. Checked into the room and there was no stove top. Went downstairs and explained we needed a room with stove top as stated online. She said only king rooms have the stove top. So they moved us to the room. Then before arriving to the hotel I called about the pool and they said that the pool was cold but they would turn the heat up. Well the pool wasn’t just cold it was ice cold. They said that they needed a new heating element but didn’t say if they ordered the part. The pool wasn’t enjoyable but the kids swam for 10 minutes and got out. The internet was in and out but we couldn’t watch the pay preview on sat night and had to watch it in our phone. Then Sunday at around 9am someone tried to come into our room and good thing we had a chair and the top lock on cause they would have just walked in when we asked for a noon check out. The room over all was ok but did not have pots and pans. We had to buy some to cook. It’s a nice hotel if you don’t expect to swim but call before you book to make sure they fixed the pool.