Cologne University of Cologne Hotels

"Excellent room and staff at front desk helpful and made us very comfortable "

"Checked in the first night and room given was not cleaned. Was left dirty from previous resident. Was offered a minor upgrade though "

"Clean room. Close to tram stop. "

"Room was clean but so small for 2 adult + 2 child. Hotel did not put baby cot desoite requesting one.there were no amenitşes in the room for any of us , including the baby. We had to requested from reception."

"Small but clean room, beds weren't ideal for a tall person. Staff were friendly, shops very close by and a great selection of bars and pubs close by too. "

"The room had bugs, so the occupant (our son) requested a different room. They did comply, but then accused him of damaging the TV. It was not true anyhow, and it then turned out that they accused him before even talking to any others (cleaning and maintenance personnel) who had access to the room. Overall, the facility was dirty and shabby - both rooms, elevator, etc. Overall impression was borderline disastrous, and anyhow the standard of a 4-star hotel was definitely not met. Beware the room damage scam/trap - we recommend taking a pic of your room to document the condition and avoid unfounded accusations!"

"Very clean and great facilities and staff. Unfortunately got room by lift which made a noise that was very annoying."

"The reception was terrible!!!"

"Reception understaffed and slow. No heating controls in room, which was cold. Other guests sometimes noisy in the corridors and adjoining rooms. "