"I have to begin this review by saying that I do not understand how it’s possible that this hotel has four stars. It’s simply not in the right class.
The front desk staff were very welcoming and pleasant, the air conditioning in the room was exceptionally good (which was needed during this heatwave), but other than that, the rest of the experience was simply okay.
The hotel is in need of renovation in general (very dated decor), but the worst of it is that the door to the room will not close properly. There was a gap between the door jamb and the door even when the door was closed and locked, resulting in in sound-proofing. It also seems like a security issue to me, and it’s shocking that hotel management allows this to remain in this condition. In addition, the room’s refrigerator smelled like Camembert when I first opened it, and I had to get cleaning staff to clean it out for me. One of the coffee cups had splattered coffee stains on the outside, so I’m not sure how thoroughly the cups are cleaned between guests either. The bottom sheet on the bed had black marks on it, and the mattress sagged and was simply not up to 4-star hotel standards.
This hotel room did have access to a terrace/balcony (the only standard room with this feature), but it was not maintained.
All in all, I had the impression of a hotel hanging on to a 4-star rating that simply doesn’t apply anymore."
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