Dear Charlie,Thank you for taking the time to share your feedback on Expedia. We value all guest perspectives and would love to learn more about your experience. If you have specific comments or suggestions, please feel free to share them with us. We're committed to continuous improvement and hope to have the opportunity to enhance your experience in the future.Best regards,Sanjeet SadanaGeneral Manager, Versante Hotel

Dear Guest,Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your comments seriously, and have addressed the issue with our team to ensure this does not happen again in the future.We would appreciate the opportunity to speak with you directly to further discuss your experience. Please reach out to us. Thank you again for your feedback, and we hope to have the chance to welcome you back for a more positive experience.Best Regards,

Dear Guest,Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at our hotel. We work extensively to provide our guests with a memorable experience and your feedback encourages us to continue doing so.Thank you again for choosing us and we hope to welcome you back in the future.Warm Regards,Front Office Manager

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We are sorry to hear that your stay was 3/5. Detailed feedback would be appreciated.Thanks

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Thank you for your 5/5 review.

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We are glad that you enjoyed your stay.Apologies for the parking inconvenience.Look forward to your next visit.Our best,

Thank you for your feedback.We are glad that our stay was comfortable.Our best,

Thank your for staying with us. We have a heated outdoor rooftop pool that is open year round. Our best,

Thank you for your 5 star review. We are glad that you enjoyed your stay.Our best,

We are glad that you enjoyed your stay.Thank you for your kind words.Our best,

Thanks for staying with us. We are resolving this with Impark. Till its resolved, you can valet park at the same rate as self park. Our best,

Thanks for your review.

Hi Raymond,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us, especially the friendly and efficient service from our staff, the cleanliness and design of your suite, the comfortable bed, and the clean and bright bathroom.We hope to welcome you back to Versante Hotel soon for another fantastic experience!Best regards,

Hi Pam,Thank you for your glowing review! We're delighted to hear that you found our property beautiful and our rooms well-appointed and roomy. It's wonderful to know that you also appreciated the beauty of our bathrooms.We look forward to welcoming you back to Versante Hotel for another exceptional stay!Best regards,

Hi Ambrose,Thank you for sharing your experience with us. We apologize for the inconvenience you faced during your check-in process. Your feedback is valuable to us, and we will address this issue with our team to ensure it doesn't happen again in the future.We're glad to hear that you found our rooms very nice and clean, and that our staff were friendly and helpful throughout your stay.We hope to have the opportunity to welcome you back to Versante Hotel and provide you with a seamless and enjoyable experience.Best regards,

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Thank you for the kind works Jessica. We are glad that you enjoyed your stay. It was our pleasure to have you and hopefully we'll see you and the "little ones" again.Best regards,

Thank you for your 5 star review

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Hi Estelle,Thank you so much for your wonderful review! We're absolutely thrilled to hear that you had such an exceptional experience during your stay with us.It's fantastic to know that you appreciated every aspect of your room, from the thoughtfully selected decor to the luxurious amenities. We're glad that the smart features, such as the interconnected TV and wireless chargers, added convenience to your stay. Your satisfaction with our selection of soaps, towels, and bath salts, as well as the inclusion of a Dyson hair dryer, is truly appreciated.We're delighted that you found our staff to be genuinely caring and classy. Providing top-notch customer service is a priority for us, and we're glad that our team exceeded your expectations.Thank you for choosing to stay with us, and we can't wait to welcome you back again and again! If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Warm regards,

Thank you for your 5 star review

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Dear Peter,Thank you so much for taking the time to share your experience at Versante Hotel on Expedia. We are thrilled to hear that you had a great stay with us and that you found our location convenient. It's wonderful to know that you appreciated our staff's hospitality and that you enjoyed the room upgrades provided through Expedia.We're excited about the new Skytrain station opening nearby, which will undoubtedly enhance accessibility for our guests. Your feedback about the overnight parking is duly noted, and we'll continue to evaluate our services to ensure the best possible experience for our guests.We'll be sure to share your kind words with our staff, as they take great pride in delivering exceptional service. We hope to have the pleasure of welcoming you back to Versante Hotel in the future!Warm regards,

Dear Jia,Thank you so much for highlighting the cleanliness of our property and our commitment to sustainability. We're thrilled to hear that you appreciated our use of Dyson blow dryers and reusable water containers. It's wonderful to know that our efforts to reduce plastic waste resonated with you.We're delighted that you enjoyed your stay with us and that you would choose to stay again in the future. We can't wait to welcome you back to Versante Hotel for another fantastic experience!

Thank you for your kind words.

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Dear Francois,Thank you for taking the time to leave such a positive review of your experience at our hotel on Expedia. We're thrilled to hear that you found Versante Hotel to be very nice and modern, and that you appreciated our friendly staff.It's wonderful to know that our location near the airport, shopping, restaurants, and public transportation suited your needs perfectly. We're delighted that you would recommend us and that you would be happy to visit again.We look forward to welcoming you back for another enjoyable stay at Versante Hotel!

Dear Francesca,Thank you for your glowing review of Versante Hotel on Expedia. We're thrilled to hear that you found our property beautiful and chic, and that you enjoyed the spacious room with views.It's fantastic to know that our staff made your stay memorable with their friendliness, and that you found the room service delicious. Your satisfaction is our priority, and we're delighted that we could exceed your expectations.We'll be sure to share your kind words with our staff, as they take great pride in delivering exceptional service. We look forward to welcoming you back for another wonderful experience at Versante Hotel!Warm regards,

Thank you Diana. Look forward to future visits.

Dear Timothy,Thank you for taking the time to provide feedback on your recent stay at Versante Hotel. We're sorry to hear that your experience did not meet your expectations.We apologize if the appearance of our property fell short of your expectations. We strive to maintain a high standard of cleanliness and upkeep, and we regret that we did not meet your expectations in this regard. Your feedback is valuable, and we will use it to address any areas that may need improvement.Additionally, we apologize for the disappointment with the room service. Providing delicious and satisfying meals is a priority for us, and we regret that we did not meet this standard during your stay. Your feedback will be shared with our culinary team to ensure that we are consistently delivering high-quality food to our guests.We appreciate your feedback and hope to have the opportunity to welcome you back in the future to provide you with a more enjoyable experience.Sincerely,