Vermont Spa Hotel

"Since this hotel is in a college town and I was visiting my daughter, who is 20...I needed her to check me in because my flight was seriously delayed. There was no leeway to consider my request. I had to change the reservation to her friends name who is 21. It was not an unreasonable request. I needed a favor and some consideration. The hotel was fully paid for. She just needed to check me in. The hotel failed in that capacity. Customer service is everything in this business. I am in the customer service and travel business. I accommodate my clients who happen to be national recording artists. I am also a Platinum Expedia and a Hilton Honors member member booking every hotel me and my clients stay at. I spent over $50,000 on lodging last year alone. The hotel was lovely..on the lake... but I probably won't consider staying there again. "

"Very clean and nice pet and family friendly hotel. Excellent outside hot tub."

"Very nice place, looked new."

"Very nice clean resort. The staff were all very nice and well trained at their jobs. The only thing I would change is kicking it up a notch with the dinning."

"clean and small room, large bathroom; staff accessible and responsive"

"An excellent trip! We will definitely be back and bringing friends and family with us "

"Yes "

"Clean room. Convenient free ski/area shuttle. Pool was really warm and hot. Hot tub was clean too. Safe for families "

"Broken lamp, stained curtains, very hard mattresses, and breakfast was awful."