Our two-bed room was in very poor repair and was not cleaned well. Part of the curtain was held on by grocery sacks, the top lock couldn’t be used, etc. The cleanliness was poor with the floor still dirty, the pillowcases where covered in black hairs, and the bathroom was covered in pubic hair. I will not be staying here again. Very poor experience. Room is overpriced.
Autumn
2024 年 4 月入住 2 晚
2/10 糟糕
Jessica
与家人出行
2024年04月21日
不满意:清洁度、服务设施、住宿条件和设施
When we walked in, there was urine splashed up on the toilet lid. Then when we went to turn on the AC unit, we plugged it in and the electrical outlet made a popping noise and the unit would not work. It was hot all nice.
Jessica
2024 年 4 月入住 1 晚
8/10 还可以
Shannon
商务旅客
2024年04月13日
满意:员工和服务,清洁度
Good place to stay for the price! The spa was not working which was why I booked this one but the room was clean and the bed was comfy!
Shannon
2024 年 4 月入住 1 晚
4/10 很差
David
2024年04月6日
David
2024 年 4 月入住 1 晚
10/10 超赞
John
2024年03月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Thank you for everything, it was a great stay!
John
2024 年 3 月入住 12 晚
8/10 还可以
John
与配偶出行
2024年03月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was clean and polite.
John
2024 年 3 月入住 1 晚
2/10 糟糕
Lance
与配偶出行, 商务旅客
2024年03月10日
不满意:清洁度、服务设施、住宿条件和设施
Will not go back
Lance
2024 年 3 月入住 1 晚
2/10 糟糕
Colleen
2024年03月1日
不满意:清洁度、员工和服务、住宿条件和设施
Colleen
2024 年 2 月入住 2 晚
6/10 一般
Annalyse
2024年02月19日
Annalyse
2024 年 2 月入住 2 晚
2/10 糟糕
Emily
与家人出行
2024年02月12日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in was quick, went up to the room and the water for the toilet was turned off, we had to turn it on and then to flush wiggle the handle we did call the front desk and a maintenance worker came to the room fairly quickly no offer to change rooms told us to wiggle the handle when we use it. I wish I had noticed the other issues sooner. There was hair on the counter and bath tub. There was something on the ceiling in the bath tub. The handle on a drawer was loose and falling off. The window there was a gap so cold air was coming in nothing we could do about it and didn't notice until we saw the light coming through in the morning. When we checked out we tried to talk to the person at the front desk and he argued and said we needed to close the window I tried to explain that it wasn't just needing to be closed it was at the top of the window and then he made us go up and show him, when we did and he saw that we was right he didn't have much to say. No sorry, no offer to make things right or offer a refund. We didn't sleep well because of all the noise outside. I wouldn't recommend staying at this hotel as the cost of the room was way to much for what we got. Small and not well maintained. I have stayed in lots of places and never had an experience like this.