图克斯伯里维多利亚花园附近酒店

“爛透了 電視還會三更半夜 自己開起 嚇人”

“Stayed in the 'Dunlin room' Very poor lighting in the corridor. Wallpaper patched up poorly in the corridor by the bedrooms. Noisy extractor fan in our bathroom. Breakfast a little underwhelming, (overdone bacon and chewy sausage. Staff very attentive and polite. No signal on the tv celestial channels on two days. Limited bathroom amenities. Cobwebs on the windows in the breakfast area. ”

“Was not provided with an access code. When I managed to contact the property manager they claimed no personal information was forwarded to them, ie; phone number or email from Expedia. I had to enlist the help of a nearby business to contact them 3 hours after the check in time. If Expedia doesn’t forward details why would you continue to use them as booking agents. Property was close enough to train station and quite location, front door was often not secured from the street ”

“Booked 2 rooms and 1 apartment; was expecting they all are close from each other. but end up the apartment is about 10-15mins walking distance away that i will have to separate from my other family members. However, the staff was very helpful when needed them”

“The room was clean but the hotel as a whole i think needs a little redec. Reception staff were helpful on arrival. I’ll stay again next time i’m in Cheltenham.”

“They got a special passageway to go both North and South, really convenient.”

“It's such a shame because the Rose Cottage is in a great location but it was very tired and could do with a proper up grade. Cobwebs everywhere which I didn't mind but when I went to use cutlery, saucepans, glass jar they were dirty and I had to clean them. There's no dishwasher so maybe the previous people that stayed didn't know how to wash up by hand and the cleaner didn't check. Also the fridge wasn't turned on and took a long time to get cold meaning no cold beers with our dinner. I……

“Toilet in restaurant out of order property tired and run down ”

“It’s was a little nosy during the night as the walls maybe a little thin and you can hear everything from the next room. Apart from that it’s a lovely hotel with an outstanding spa facilities. ”

“這是一家有幾百年歷史的莊園酒店，四周景色怡人，內部乾淨衛生，服務人員個個都熱情，是很好的度假酒店”

“UNABLE TO CLIMB THE STAIRS WITH LUGGAGE AND NEEDED UPDATING”