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关于卡罗琳酒店的点评

3 out of 5
卡罗琳酒店
Gudrunstraße 138, 1100 Wien, Vienna, Vienna

点评

9.0

非常棒

10 分 - 超赞。582 条好评，共有 1008 条点评" "
8 分 - 还可以。367 条好评，共有 1008 条点评" "
6 分 - 一般。43 条好评，共有 1008 条点评" "
4 分 - 很差。9 条好评，共有 1008 条点评" "
2 分 - 糟糕。7 条好评，共有 1008 条点评" "

9.2/10

清洁度

9.4/10

员工和服务

8.8/10

服务设施

8.8/10

住宿条件和设施

8.6/10

环保

点评

8/10 还可以

JEN-KAI

2023 年 10 月入住 3 晚

10/10 超赞

ming yuh

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚

10/10 超赞

HsiuJu

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice
Overall, my friend and I were very satified with this hotel. The breakfast is fine with a wide variety of tea bags, ham and cheese. They also offer nice selection of fruit which is good for travelers. There is only one that I hope this hotel to enhance- wifi, wilhich is not stable inside the room. The signal sometimes is quite weak. If this improved, that will be fantastic.
2023 年 7 月入住 2 晚

10/10 超赞

YUFANG

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
very good!
2023 年 1 月入住 3 晚

10/10 超赞

HSUAN-KAI

2022 年 9 月入住 1 晚

8/10 还可以

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
大廳重新粉刷，油漆味滿重的，不過接待人員相當友善，協助許多事，早餐的種類算多，味道也相當不錯！
2020 年 2 月入住 2 晚
t 于 2020年03月7日 的回复
Dear Guest, thank you very much for staying in Hotel Caroline and for sharing your impressions in your great review. It is nice for us to read, that you have had a great time with us in Vienna. Kind regards - Your Hotel Caroline Team

10/10 超赞

Ko-Ping

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
一切都非常美好，櫃台人員很友善，下次還會想入住！
2019 年 11 月入住 2 晚
Hotelmanagement 于 2019年12月10日 的回复
Dear Guest, many thanks for your great rating.

10/10 超赞

HYau

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room is Silent, spacious and comfortable. We have a good rest and easy to get on the bus and tram just around the corner! Great !
2019 年 12 月入住 2 晚
t 于 2019年12月7日 的回复
Dear Hyau, thank you very much for staying in Hotel Caroline and for sharing your impressions in your great review. It is nice for us to read, that you have had a great time with us in Vienna. Kind regards - Your Hotel Caroline Team

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Highly recommend
The location is Very convenient, friendly staff, clean&comfort.
2019 年 11 月入住 2 晚
Hotelmanagement 于 2019年11月10日 的回复
Dear Guest, many thanks for your great rating.

10/10 超赞

xingyuan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
出行方便，工作人员热情。
酒店离U1线地铁站不远，酒店附近白线内晚上到白天9点前停车免费。离火车站2站公交车，做火车去机场只要20分钟，4.2欧/人。 房间宽敞干净。厕所空间大，但是淋浴房较小没有门，用浴帘遮盖，水容易渗出。 沐浴用品不会每天提供。 早餐能吃饱，肉的选择很多。 酒店工作人员热情友好。
2019 年 10 月入住 3 晚
t 于 2019年10月26日 的回复
Dear xingyuan! Many thanks for staying with us and for your great review. We are happy, that you have had such a great time with us here in Vienna and that you felt yourself so comfortable. We hope to see you again, soon. Best wishes from the whole Hotel Caroline - Team!

10/10 超赞

YAT MING

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff help me a lot including parking, highly appreciated
2019 年 9 月入住 1 晚
t 于 2019年10月5日 的回复
Dear guest, thank you very much for staying in Hotel Caroline and for sharing your impressions in your review. Kind regards from Vienna Your Hotel Caroline Team

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
房間很大,有浴缸,但是廁所門沒辦法鎖,會有點奇怪 服務人員態度很好
2019 年 9 月入住 2 晚
t 于 2019年09月21日 的回复
Dear guests, many thanks for your rating.

8/10 还可以

Eva

与家人出行
满意：清洁度、员工和服务、服务设施
The location is close to public transportation. 14A bus stop right outside hotel. Light railway route 0 just around the corner and only take 2 stops to HUF train station. The only small problem is no boiler in the room for hot water.
2019 年 9 月入住 2 晚
Hotelmanagement 于 2019年09月10日 的回复
Dear guest, many thanks for your great review. Kind regards from Vienna

10/10 超赞

蓓

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 1 晚
Hotelmanagement 于 2019年09月10日 的回复
Dear guest, many thanks for your great review. Kind regards from Vienna

10/10 超赞

真实旅客

2019 年 8 月入住 2 晚
t 于 2019年08月21日 的回复
Dear guest, many thanks for your great review. Kind regards from Vienna

8/10 还可以

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Hotel is clean and quiet.Breakfast is good and the staff are helpful.We had a pleasant stay there.
2019 年 8 月入住 1 晚
tom 于 2019年08月17日 的回复
Dear guest, many thanks for your great review. Kind regards from Vienna

10/10 超赞

Stephanie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Highly recommend
除了地鐵會搭公車及電車也是很方便雖然要轉車 飯店櫃檯人員親切很熱心的回答所有問題連第一天我的需求都能記得 早餐很歐式但優格很好吃 阿姨很和善的記住我家孩子熱牛奶的需求 每早都自動送上不用額外說明 飯店床很舒服 枕頭軟了些 遮光很好 很安靜 印象非常好 價錢又公道 下一次還會選擇的好旅館 I highly recommend this hotel!
2019 年 8 月入住 5 晚
t 于 2019年08月14日 的回复
Dear guest! Many thanks for staying with us and for your great review. We are happy, that you have had such a great time with us here in Vienna and that you felt yourself so comfortable. We hope to see you again, soon. Best wishes from the whole Hotel Caroline - Team!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 2 晚
tom 于 2019年08月14日 的回复
Dear Guest, many thanks for your review.

8/10 还可以

真实旅客

2019 年 7 月入住 2 晚
t 于 2019年08月14日 的回复
Dear Guest, many thanks for your review.

10/10 超赞

真实旅客

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
pleasant stay in hotel caroline. Breakfast is good. staff are nice. there is a gym in the basement. The gym is also very clean. the room is also clean. There is a supermarket in a 2 mins walk.
2019 年 5 月入住 4 晚
tom 于 2019年07月26日 的回复
Dear guest! Many thanks for staying with us and for your great review. We are happy, that you have had such a great time with us here in Vienna and that you felt yourself so comfortable. We hope to see you again, soon. Best wishes from the whole Hotel Caroline - Team!

8/10 还可以

LUN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 2 晚
t 于 2019年07月20日 的回复
Dear guest, many thanks for your rating.

8/10 还可以

Kenneth

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 2 晚
tom 于 2019年07月14日 的回复
Dear guest, many thanks for your great review. Kind regards from Vienna

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
交通便利的寬敞客房
交通方便，地鐵與路面電車都在附近。房間寬敞，還有獨立更衣空間，但可能是比較早期的裝修，地板踩過會有明顯的聲音，晚上有點干擾。客房沒有附熱水瓶必須跟櫃台借，但有一層水垢，設備若更新會更好。
2019 年 6 月入住 4 晚
tom 于 2019年07月6日 的回复
Dear guests! Many thanks for staying with us and for your great review. Thank you very much for your nice and kind words. We are happy, that you have had such a great time with us here in Vienna and that you felt yourself so comfortable. We hope to see you again, soon. Best wishes from the whole Hotel Caroline - Team!

10/10 超赞

chiu chi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 1 晚
tom 于 2019年07月6日 的回复
Many thanks for your rating.

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good location, 5 mins walking distance to subway. Provided breakfast is pretty good
2019 年 6 月入住 1 晚
tom 于 2019年07月6日 的回复
Dear guests! Many thanks for staying with us and for your great review. Thank you very much for your nice and kind words. We are happy, that you have had such a great time with us here in Vienna and that you felt yourself so comfortable. We hope to see you again, soon. Best wishes from the whole Hotel Caroline - Team!

10/10 超赞

JEN TAO

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
豐盛的早餐，交通方便，附近有超商，舒適的旅館
因為無法在hotels.com延長住兩晚，因此改在booking.com加訂兩晚，以e-mail聯繫旅館希望能住同一房間，但旅館未回覆，到旅館時，旅館貼心地告訴住同一間，不需換房，早餐是歐式自助早餐，豐盛美味，旅館附近有地鐵U1及0號電車，附近有五家超商，方便購物，房間採光好，靠小巷道，晚上安靜，旅館有每天打掃，房間有餐桌，mini吧檯，但不是小冰箱，住起來舒適，房間內有電話，隨時可check out
2019 年 6 月入住 6 晚
tom 于 2019年06月29日 的回复
Dear guests! Many thanks for staying with us and for your great review. Thank you very much for your nice and kind words. We are happy, that you have had such a great time with us here in Vienna and that you felt yourself so comfortable. We hope to see you again, soon. Best wishes from the whole Hotel Caroline - Team!

10/10 超赞

Yichun

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel to stay. The staff is nice and good at English communication but location is a little bit far from the center
2019 年 5 月入住 1 晚
tom 于 2019年06月8日 的回复
Many thanks for your excellent review. It is a great pleasure for us to read, that you´ve been so impressed! Thank you very much for your nice and kind words. We are happy, that you have had such a great time with us here in Vienna and that you felt yourself so comfortable. We hope to see you again, soon. Best wishes from the whole Hotel Caroline - Team!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
有健身房、休閒區，早餐不錯，房間舒適，離維也納總站10~15分鐘
2019 年 4 月入住 1 晚
Hotelmanagement 于 2019年05月3日 的回复
Dear guest! Many thanks for your excellent review. It is a great pleasure for us to read, that you´ve been so impressed! Thank you very much for your nice and kind words. We are happy, that you have had such a great time with us here in Vienna and that you felt yourself so comfortable. We hope to see you again, soon. Best wishes from the whole Hotel Caroline - Team!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice staff and convenient location
The room is pleasant and the staff is nice. It is quiet and the breakfast is rich. Around 7 mins walk from metro and have tram exactly at the entrance of the hotel.
2018 年 12 月入住 3 晚
Tom 于 2018年12月29日 的回复
Dear guest! Many thanks for your excellent review. It is a great pleasure for us to read, that you´ve been so impressed! Thank you very much for your nice and kind words. We are happy, that you have had such a great time with us here in Vienna and that you felt yourself so comfortable. We hope to see you again, soon. Best wishes from the whole Hotel Caroline - Team!

10/10 超赞

Sulong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
不錯
2018 年 10 月入住 1 晚
Tom 于 2018年10月27日 的回复
Dear Sulong! Many thanks for your excellent review. It is a great pleasure for us to read, that you´ve been so impressed! We hope to see you again, soon. Best wishes from the whole Hotel Caroline - Team!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
豪華的住宿體驗
飯店鄰近車站，內部裝潢美麗，房間十分寬敞，插座非常多
2018 年 10 月入住 1 晚
Thomas 于 2018年10月27日 的回复
Dear guest! Many thanks for your excellent review. It is a great pleasure for us to read, that you´ve been so impressed! We hope to see you again, soon. Best wishes from the whole Hotel Caroline - Team!

10/10 超赞

敏娟

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 8 月入住 1 晚
Tom 于 2018年09月1日 的回复
Dear 敏娟 many thanks for your 5 Star rating!

8/10 还可以

WAN-LIN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
值得再次入住
離火車站有一段距離,走路約15到20分鐘.但附近有電車可直達.旅館服務很好,房間也很舒適,值得再次入住.
2018 年 7 月入住 3 晚
Thomas 于 2018年08月18日 的回复
Dear WAN-LIN! Many thanks for staying at Hotel Caroline and sharing your impressions in this great review! We are happy to read, that you did enjoy your time with us and in Vienna. We hope to see you again, soon! Your Hotel Caroline Team

8/10 还可以

GARY，HONG KONG

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The location of the hotel is very good. Breakfast is delicious and the environment of the restaurant is modern and comfortable. We were staying at Triple-bed room which is spacious and clean. Good value for money.
2018 年 5 月入住 1 晚
Tom 于 2018年06月16日 的回复
Dear Gary, many thanks for staying in Hotel Caroline and spending your time for sharing your experiences in this very excellent review. We are happy to see, that you enjoyed your time with us. We are looking forward to welcoming you again in the near future. Best regards from Vienna - the Team of Hotel Caroline

10/10 超赞

Shun Kwong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 6 月入住 1 晚
thomas 于 2018年06月10日 的回复
Dear guest, thank you very much for your rating. Kind regards from Vienna

10/10 超赞

Shin Ju

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
很棒的體驗
櫃檯人員態度非常好 飯店整體環境精緻 早餐是吃到飽！ 早餐服務人員態度也非常好 飯店位置也很棒 離捷運站近(5分鐘) 附近就是商城 房間整潔，會打掃
2018 年 6 月入住 2 晚
Thomas 于 2018年06月9日 的回复
Dear Shin Ju, many thanks for staying in Hotel Caroline and spending your time for sharing your experiences in this very excellent review. We are happy to see, that you enjoyed your time with us. We are looking forward to welcoming you again in the near future. Best regards from Vienna - the Team of Hotel Caroline

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
如果重遊維也納亦會再住的酒店
-地點唔錯，都算近中央火車站 -前檯職員態度很好 -最緊要有冷氣！ -房間好大 -價錢合理
2018 年 5 月入住 2 晚
Thomas 于 2018年06月2日 的回复
Dear Guest, many thanks for staying in Hotel Caroline and spending your time for sharing your experiences in this very excellent review. We are happy to see, that you enjoyed your time with us. We are looking forward to welcoming you again in the near future. Best regards from Vienna - the Team of Hotel Caroline

10/10 超赞

Chiching

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Thomas 于 2018年05月12日 的回复
Dear guest, thank you very much for your rating. Kind regards from Vienna

8/10 还可以

Yi-Shun，Taiwan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
離中央車站近，搭0號電車兩站就到；早餐美味；服務人員態度友善，房間也很大。可惜最近的地鐵站出口常有一群醉漢在那邊喝酒，晚上走在路上總讓人很緊張。
Thomas 于 2018年04月22日 的回复
Dear Yi-Shun, many thanks for staying in Hotel Caroline and spending your time for sharing your experiences in this very excellent review. We are happy to see, that you enjoyed your time with us. We are looking forward to welcoming you again in the near future. Best regards from Vienna - the Team of Hotel Caroline

10/10 超赞

NAIWEN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
早餐餐點不錯，服務人員態度好，但房間沒有熱水瓶要另外到櫃檯借用
Thomas 于 2018年04月8日 的回复
Dear Naiwen, many thanks for staying in Hotel Caroline and spending your time for sharing your experiences in this very excellent review. We are happy to see, that you enjoyed your time with us. On request, you can borrow a kettle from our reception. We are looking forward to welcoming you again in the near future. Best regards from Vienna - the Team of Hotel Caroline

10/10 超赞

CHU YU

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
cp值很高，交通方便附早餐
飯店交通很方便，離地鐵2個路口及電車站一個路口，都很近，電車0號轉火車站10分鐘以內就到了 地鐵站出口就有貝拉超市，很方便，不過晚上人較少，可能附近沒景點 飯店門口當時是關的，按門鈴服務人員會來開門，checkin很快人員也很友善 房間很大，家具都是木頭的，床很舒服 早餐很棒，火腿和起司的種類很多，一桌會送上一壺咖啡
2017 年 10 月入住 1 晚
Manuel 于 2017年11月4日 的回复
Many thanks for staying at Hotel Caroline and sharing your impressions in this great and excellent review! We are happy to read, that you did enjoy your time with us and also in Vienna. Hope to see you again, soon!

8/10 还可以

YIMING

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
CP值還算OK
旁邊就是電車總站稍微一點點吵，早餐一般般不過房間滿大的。
2017 年 10 月入住 1 晚
Manuel 于 2017年11月18日 的回复
Dear Yiming! Thank you very much for sharing your impressions! We also offer nice and courtyard-faced rooms to our guests, which we could recommend to you for your next stay with us. We are looking forward, welcoming you again. Kind regards from Vienna

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
房間舒服，交通方便
早餐不錯，房間舒服，交通方便，距離地鐵5分鐘路程，附近有電車，門前有巴士站。
2017 年 7 月入住 2 晚
Manuel 于 2017年08月26日 的回复
Dear guest! Thank you very much for your great rating. Best regards from vienna, your Hotel Caroline Team

10/10 超赞

Lili

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
不错的卡罗琳酒店
非常好的一个酒店，干净舒适时尚安静，房间大，洗漱区干湿分开。出行方便，几分钟就可到地铁，坐地铁去霍夫堡等景区几分钟即可，下次来维也纳还会选择它。
2017 年 7 月入住 1 晚
Manuel 于 2017年08月26日 的回复
Dear Lili! Thank you very much for your great rating. We are looking forward welcoming you again at the Hotel and remain, with best regards from vienna, your Hotel Caroline Team

10/10 超赞

Chi Fung

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 5 月入住 3 晚
Manuel 于 2017年08月26日 的回复
Thank you very much for your great review!

10/10 超赞

Huichun

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel near metro and hbf
This hotel is very close to the metro station, with a supermarket right next to it. A shopping mall and the hbf is within walking distance. Breakfast is excellent and we were only too happy to find an air conditioner in our room, which is essential in a heat wave!
2017 年 6 月入住 1 晚
Manuel 于 2017年07月8日 的回复
Dear Huichun! Many thanks for staying at Hotel Caroline and sharing your impressions in this excellent review! We are happy to read, that you did enjoy your time with us and in Vienna. Hope to see you soon, again

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
15 minutes walk from Vienna Central Station
About 15 minutes from Vienna Central Station(Wien Hauptbahnhof) and 5 minutes from metro Keplerplatz station. Staff is friendly. The room is comfortable and price is reasonable. Not bad.
Manuel 于 2017年04月30日 的回复
Many thanks for staying in Hotel Caroline and spending your time for sharing your experiences in this excellent review. We are happy to see, that you enjoyed your time with us. Best regards from Vienna - the Team of Hotel Caroline

8/10 还可以

優質

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
正，值得再住，十分舒適
早餐很好

8/10 还可以

chih yu，Taiwan

满意：客房舒适度，清洁度
優質三星級旅館
距離地鐵頗近，服務人員親切，三人房是三張單人床，蠻舒適的，但房間網路有點弱，以這樣的價格算是不錯。
Manuel 于 2016年06月3日 的回复
Dear Chih, many thanks for staying in Hotel Caroline and spending your time for sharing your experiences in this great review. We are happy to see, that you enjoyed your time with us. We are looking forward to welcoming you again in the near future. Best regards from Vienna - the Team of Hotel Caroline

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
酒店服务非常好。热情诚恳。早餐不错。以维也纳的高物价来讲，性价比很高。值得推荐。
Manuel 于 2016年05月30日 的回复
Dear guest, many thanks for staying in Hotel Caroline and spending your time for sharing your experiences in this great review. We are happy to see, that you enjoyed your time with us. We are looking forward to welcoming you again in the near future. Best regards from Vienna - the Team of Hotel Caroline