“We had some glitches to begin with whereby we were sent to a comparably room for two nights due to no air conditioning the room was over 100 degrees. Our room was large. We were to go back to the original room air broke down again sent to smaller room. Although it was highly frustrating and wasted a lot of time the staff were gracious managing it. We were compensated for room change and inconvenience. Would have preferred that it didn’t occur but Marco front desk was very empathetic and tried……
“We had some glitches to begin with whereby we were sent to a comparably room for two nights due to no air conditioning the room was over 100 degrees. Our room was large. We were to go back to the original room air broke down again sent to smaller room. Although it was highly frustrating and wasted a lot of time the staff were gracious managing it. We were compensated for room change and inconvenience. Would have preferred that it didn’t occur but Marco front desk was very empathetic and tried……