墨爾本萬禔納酒店住宿推介

「櫃檯人員態度不是很好，問個住宿押金會什麼時候退款，一付態度高傲的模樣愛理不理的，明明當下都沒其他住戶要忙，就只有我們一間房要處理，也都沒問過其他事，整個就是態度很差。」

「原本在網路上訂的房間跟實際拿到的房間完全不一樣，飯店給錯房間鑰匙，跟他說不一樣，結果他說訂房資訊有時候怪怪的，也恩沒給我們原先訂的房間，整個心情大大折扣」

「附近有商場」

「All good」

「great that above of a kmart, woolworths and restaurants. room is 5 star 」

「客房清潔和職員十分有善，洒店地方位置容易找到，早餐美味。」

「浴室里放了两瓶身体乳，一瓶放在淋浴间洗头水和沐浴露中间，没有护发素，很明显是搞错了，连续住了五个晚上都没有更改，说明相关职员粗心。 前台职员（同一位亚裔女子），明明在4月15号与客户用非常流利的中文交流（因为房间水管无法供应冷水，洗浴时只有极热的水），到了4月17号在处理客户咨询时说自己不会中文，一直用英文。态度不友善」

「The location of the hotel was not really that convenient unless you wanted to be in the South Quay area. We arrived after mid night and the area airing the hotel was very quiet and next to a large flyover. The hotel staff were helpful and the breakfast was good. I didn’t particularly like the industrial vibe of the hotel but each to their own!!」

「The hotel is conveniently located, with a tram station just right in front of the main entrance. Lots of dining choices within 5 minutes walking distance. The overall maintenance of the premises is good, the high-speed WiFi service is unbeatable. The only two complaints are perhaps the (a bit) unstable supply of hot shower water, and the reading light in the master bed room couldn’t be fixed due to lack of spare parts. But in sum, a nice stay with friendly front desk and housekeeping staff.」

「乾淨舒適」

「員工好helpful，不過間房太暗， 只得一個垃圾桶」

「房間乾淨，安靜，交通尚方便，離車站尚近，附近有7-11。早餐豐富，但因住五天，感覺菜色沒有變化。」

「It’s a new hotel and rooms were clean. Convenient location within Melbourne shopping precinct. Stayed on 7th floor corner room therefore some street noise could be heard. Only issue is where the TV was placed in an odd location in the middle at the end of the bed which was a safety hazard as you can hit your head against it. Tram stop is just right in front at Elizabeth street.」

「整體環境可以，執房情況欠佳，衛生有待改善」