"I usually don’t leave negative reviews, but this stay was truly unacceptable.
The hostel provides only a mattress, and guests must make their own bed. The room and bathroom smelled like smoke. Bunk beds were unstable — any movement on the top bunk caused loud creaking. Key cards often malfunctioned.
These issues were tolerable compared to what happened next.
When I returned at night, someone had taken my assigned bed and moved my belongings. I had checked in that afternoon and was clearly assigned a lower bunk. I made the bed and left some items there. The person in my bed didn’t speak English and insisted I was wrong — which I wasn’t.
Shockingly, the front desk allowed them to change beds after check-in and even handwrote a new number on their card. This completely disregarded my booking. That person even claimed my belongings were theirs.
I grabbed what I could and went to the front desk. Their solution? Move me to another room. I was forced to switch rooms without recovering everything — including my bed sheet and a backup phone. Staff said there was nothing they could do and had no extra bedding.
Later attempts to retrieve my items failed — they said the person was asleep and couldn’t be disturbed.
I ended up in a room with no sheets, missing belongings, and no support from staff. Letting another guest override my bed and ignoring theft is unacceptable.
I absolutely do not recommend this hostel poor management, zero accountability, and lack of security!"
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