Webster Family Hotel

"Beautifully classic, elegant and well-maintained hotel in the heart of Downtown Houston with excellent staff, Nelli, Mark and Brandon were out of this world. I would definitely return over and over again, amazing service all around."

"Reg."

"Friendly staff, clean & comforable rooms, great location "

"Location was excellent. "

"The up stairs unit leak came through the floor woke us up in the middle of the night had to move rooms only thing they want to do to make it better was give us free breakfast"

"Please note there is no public parking and it is $45/ overnight. Otherwise it is a beautiful hotel. The staff is incredible as well. "

"Amazing! You will truly love it "

"I rated this hotel low because there is a thief amongst their cleaning staff. I checked in on 3/6 for the rodeo I placed my LV shades on the desk because we would be gone for the day and they weren't needed. 3/7 I didn't wear my shades because of overcast and just kept my prescription glasses on which had a transitional lens. I never took my shades out of the room. While packing my bags on 3/8 I noticed my shades were missing. I immediately searched the room as well as unpacked my luggage no glasses. I reported my missing item to the front desk and was meant with what felt like an annoyed assist manager. She suggested that I contact Carmen who is the Director of the cleaning staff. I emailed Carmen and explained my situation her response was they looked and didn't see my glasses. While I appreciate the response I never asked for a search to be conducted. My glasses was stolen out of my room. All I'm asking for is reimbursement for my stolen property. I spoke with the director of sales who kept implying that I lost my glasses and they can't a use their staff of stealing. Well they did. My glasses were stolen! He said he asked the staff and they said no. As if anyone will admit to a crime! This is an awful violation!"

"we stayed in a corner room and OMG the two walls in the room were "