Webster Family Hotel

"No Ice machines but on even number floors. "

"Hotel was clean staff was incredibly nice and friendly no issues at all."

"Beautifully classic, elegant and well-maintained hotel in the heart of Downtown Houston with excellent staff, Nelli, Mark and Brandon were out of this world. I would definitely return over and over again, amazing service all around."

"Reg."

"Friendly staff, clean & comforable rooms, great location "

"Please note there is no public parking and it is $45/ overnight. Otherwise it is a beautiful hotel. The staff is incredible as well. "

"Amazing! You will truly love it "

"I rated this hotel low because there is a thief amongst their cleaning staff. I checked in on 3/6 for the rodeo I placed my LV shades on the desk because we would be gone for the day and they weren't needed. 3/7 I didn't wear my shades because of overcast and just kept my prescription glasses on which had a transitional lens. I never took my shades out of the room. While packing my bags on 3/8 I noticed my shades were missing. I immediately searched the room as well as unpacked my luggage no glasses. I reported my missing item to the front desk and was meant with what felt like an annoyed assist manager. She suggested that I contact Carmen who is the Director of the cleaning staff. I emailed Carmen and explained my situation her response was they looked and didn't see my glasses. While I appreciate the response I never asked for a search to be conducted. My glasses was stolen out of my room. All I'm asking for is reimbursement for my stolen property. I spoke with the director of sales who kept implying that I lost my glasses and they can't a use their staff of stealing. Well they did. My glasses were stolen! He said he asked the staff and they said no. As if anyone will admit to a crime! This is an awful violation!"

"we stayed in a corner room and OMG the two walls in the room were "