「It felt like a property that had been reopened after being closed for years.
No attention to detail.
No tv in bedroom.
Vastly overpriced for what it is and provides.」
「Well where do I start, the staff were excellent as they were so helpful, caring and very friendly. The hotel had a great atmosphere and the food was excellent as well as being very tasty. Being treated by the cat was lovely as it was so friendly and waited for us at the top of the stairs when we came to our room. So much looking at planning to go back for another visit.」
「Absolutely horrible !!! Staff were horrible and the owner was cursing at me and never got the keys to my cabin even after it being paid and money taken out my account !! Waited for 5 hours just to be told “there has been a double booking” and not even getting a refund or any other cabin !!!!
Unprofessional service and behaviour from the owner and the staff ! So disappointed with this company!!!」
「We got to the site about 8pm and had to go to the club house to get the key from a helpful local , opened the door and it smelt like a dirty hamster cage , the bedding was roled up in the centre of the bed amd i couldnt tell if it was clean or dirty , walked into the toilet amd there was poo all around the rim of the toilet and in the pan , the floor of the hut was all water damged and peeling up, we turned right around and walked out , in that part of wales driving im the dark to try and fimd a...
「No prior communication from agent no key to property on arrival struggled to contact them as we had no WiFi code and service was limited contact number didn't exist promise of key within 45mins 11/2 hrs later no key no follow up messages we left the property still nothing from agent unprofessional」