Independent West Springfield hotels

"We stay there every time we travel through the area. The staff is always beyond friendly, it's like seeing old friends. The rooms are clean and comfortable. And the price is always reasonable. Anytime we need something they take care of it right away. Thanks to everyone for always making our stay so pleasant. "

"Room was great, very friendly service at front desk and lounge"

"The room was nice and very clean, and the staff was very nice, especially the person who checked us in. She was very helpful. We'll definitely come back. "

"Working with me while I work in Erie PA"

"Check-in was great. Staff was friendly. The room was clean and comfortable with just the basics. I was reading reviews from so many hotels/motels I missed there is no coffee maker, refrigerator, or microwave. We are traveling across country and have our own food, but had no way to heat it. There is an Arby’s and McDonalds a close walk away. "

"When I got there to check in there was a sign that the pool and hot tub were closed. Which was disappointing since it was Valentines Day Weekend and we definitely brought stuff to swim. The jacuzzi room however was perfect! Bed was perfect. It was clean with a great view! Breakfast was really good but I did have to heat the omelette and sausage up because it was cold. Waffles were good. I would have love to have known the pool and hot tub didn’t work. I would have stayed somewhere else. The salt water pool was a big part of our stay. "

"Nice location and very clean "

"Nice people beautiful view "

"Very nice, new(er) hotel. The staff I interacted with was all friendly, professional, and appeared that they liked their job. At first, I had thought the hotel was a salvaged, rebuilt warehouse, but during my stay found out it was brand new. Very nicely designed, stylish decor, clean room, good bed. Breakfast was not unlike many other places and was just what I expected. Only thing that was missing was a pool/hot tub, but in this case, definitely not a deal breaker. Already made a reservation to come back during Labor Day weekend. I will say the price I paid was a very good deal, and when looking to stay during the peak summer months, noticed our room was almost 3 times as much. "