「I was disappointed with my recent stay.
When I checked in, I was not given the opportunity to add my rewards number because I booked through Expedia. I understand the reservation was made through a third party, but I should still have been offered the option to receive credit for my stay if the hotel’s loyalty program allows it.
Additionally, I stayed for two nights, and my room was never cleaned. When I asked about it, I was told the hotel was at full capacity and that I should have requested...
「I was disappointed with my recent stay.
When I checked in, I was not given the opportunity to add my rewards number because I booked through Expedia. I understand the reservation was made through a third party, but I should still have been offered the option to receive credit for my stay if the hotel’s loyalty program allows it.
Additionally, I stayed for two nights, and my room was never cleaned. When I asked about it, I was told the hotel was at full capacity and that I should have requested...
Veronica