10/10 Excellent
Catherine A.
6 Oct 2023
Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication
Smashing Property in great West Cliff Position
What a beautiful property. It’s got bags of character, is beautifully decorated, was immaculate and in a fantastic location in Whitby - close to all main attractions. It would be no good for very elderly or folks with any walking disability as there are sooooo many levels and steps, but fine for anyone who’s fit and happy to bound up and down 6 small flights of stairs to get to the top floor. Parking could be an issue and comms on this matter was poor. The owner has delegated comms on this property to a VBRO agent and therefore there is no personal touch or understanding, or care, when a question is asked, as I did about location and parking before arrival. It mentions a car pass for one car in the comms, but on arrival the package explains you can buy more. It would have helped to know that before. There’s a decent little car park down the road but no detail given on this and it was full by the time one of our group arrived. They coped, but more advice on where and how to park would be appreciated. The owners though actually look after the property really well and clearly have a great cleaning team. The price was very fair and I’d definitely return to the property if staying in Whitby again. It was extremely comfortable and a fabulous place for us to meet up as four sets of friends. Very many thanks for a lovely weekend.
Catherine A.
Stayed 3 nights in Sep 2023