I seldom wrote comments since hotel.com invited me. Our room is on 3rd floor, it is not convenient if you have lots of big luggages. Thank house staff wait for us check-in because we met problem when travel, i.g., heavy rain and GPS broken lost our way. But please be patient, we didn't do it on purpose, we also wanted to arrive there earlier as possible. By the way, we were told that we could not bring food back, and were asked to put our bring food to my car for a whole night. It is better to write this limiation policy clearly on hotel.com website, and we knew the policy when we booked. Besides, the house provide parking lot on street but it is hard to find space. Finally, the room is clean and the location is good for Lake District.