Es un hotel nuevo por lo que todavía le quedan aspectos por mejorar. Pero por lo general, ha sido una muy buena estancia.
Elena
2024 年 2 月入住 7 晚
10/10 超赞
Ryan
与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客, 商务旅客
2024年05月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing hotel
Ryan
2024 年 2 月入住 1 晚
2/10 糟糕
David
与配偶出行
2024年03月26日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We are currently staying at the hotel.
Please avoid hotel. They do not care about their guests. I have tried to communicate with management and they are not forthcoming avoiding contact. From day one the buffet restaurant was poor under cooked food no regimen. You have to seat yourself and battle your way through to find a vacant table. The plates are disgusting, all of them are covered in a greasy film and check every plate because you will find dirty food either underneath on top. The cups and glasses are exactly the same. We have complained and asked for a refund for our half board. They have refused this.
Only offering to pay the remaining days but not the sub standard days. We have felt unwell since we started eating here. my wife is pregnant too . We blame feeling unwell on the very substandard hygiene. God only knows how bad it is in the kitchen. The room is pleasant and fresh but it doesn't get cleaned properly. All of the staff seem miserable.
We have stayed at the next door hotel for several years the level of service from staff and cleanliness in this hotel will never be reached by Barceló.
Some serious changes need to be made at this hotel. If they are willing to listen to their guests but right now they are not.
Good luck Barcelo you are gonna need it with this attitude.
David
6/10 一般
james
团体旅客
2024年03月15日
满意:住宿条件和设施,清洁度
Food was disappointing, bar area limited and entertainment not so great.
james
2024 年 3 月入住 7 晚
10/10 超赞
Owen
与配偶出行
2024年03月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved it! Great experience.
Owen
2024 年 3 月入住 3 晚
10/10 超赞
Camille
2024年02月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Camille
2024 年 2 月入住 7 晚
10/10 超赞
真实旅客
2024年02月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely 2 nights stay
Very nice stay. Lovely hotel and the staff are very attentive.
真实旅客
2024 年 2 月入住 2 晚
8/10 还可以
Bienvenido
2024年02月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Todo correcto , algo de caos en algunas cenas y el aire acondicionado lo subiria algun grado mas demasiado frio , gracias y hasta pronto
Bienvenido
2024 年 2 月入住 4 晚
10/10 超赞
Olaf
2024年02月11日
满意:清洁度、员工和服务、住宿条件和设施
Olaf
2024 年 2 月入住 7 晚
8/10 还可以
ANDREA
2024年02月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
New hotel & still experiencing issues, however our 2 night stay was enjoyable & relaxing. Great location.