Hotel is very old need renovation price not worth to pay as a five star hotel
only breakfast is good
真实旅客
2019 年 8 月入住 5 晚
2/10 糟糕
Karen
2025 年 7 月 24 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
No response received. Tried to give 48 hours notice of cancellation (within 24 hrs of purchase) and yet have been charged for the full amount of 3 nights with breakfast. Paid for taxes and breakfasts that I did not even have and refused to give any refunds, saying that it is all non-refundable. Use taxes should also be applicable to hotels, not just airlines.
Karen
2025 年 7 月入住 3 晚
10/10 超赞
Henry,Plymouth
2025 年 6 月 16 日
Henry
2025 年 6 月入住 4 晚
2/10 糟糕
Valentine
与配偶出行
2025 年 6 月 15 日
满意:清洁度
Not quite sure of what I liked about the property. Maybe the location and safety was unique.
I did not like the fact that first of all every staff seem to have the impression that every visitor should be French speaking. Also, my room was booked for two, however things such as glasses and tea cups and bathroom robe amongst other things were provided for one person only. No wine glasses in the room. The fridge was locked and I had to chase after every thing before it could be provided thus frustrating me each day. To make matters worst the central lighting of the room was not working.
I am a frequent travel to which I have stayed in many hotels across Africa with few stars but far better than this one.
So much for Hilton. I was so disappointed with all these in a 5 star hotel.
Valentine
2025 年 5 月入住 5 晚
2/10 糟糕
Philippe
2025 年 4 月 15 日
Philippe
2025 年 4 月入住 7 晚
2/10 糟糕
Philippe
商务旅客
2025 年 4 月 14 日
不满意:客房舒适度,清洁度
Fuyez vite. à éviter. 30 ans de voyage, le pire
Le pire hotel depuis 30 ans de voyages professionnels. Une direction absente ou qui se cache. Wifi inexistant. Pas d'eau chaude le soir. Pas de mini bar dans un hotel qui se veut 5 etoiles.
Des prix plus élévés qu'à Londres sans aucune valeur ajoutée. On mange mieux dans la rue qu'au Hilton Yaoundé.
Philippe
2025 年 4 月入住 1 晚
2/10 糟糕
Henricus,Asten
2025 年 3 月 20 日
不满意:住宿条件和设施,清洁度
Price for rooms is extremely high (240€/night), breakfast is excluded, weak internet, shuttle bus to the airport costs 75€, hotelrooms are from the 80-ties. As the Hilton is the only (officially) 5 star hotel in town, they can charge what they want and are abusing their position.
Henricus
2025 年 3 月入住 3 晚
8/10 还可以
Georgy
商务旅客
2025 年 3 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Georgy
2025 年 3 月入住 1 晚
4/10 很差
Kamel
2025 年 3 月 4 日
Kamel
2025 年 2 月入住 3 晚
2/10 糟糕
Stephanie
2025 年 2 月 16 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stephanie
2025 年 1 月入住 1 晚
2/10 糟糕
cornelius
2025 年 1 月 31 日
cornelius
2025 年 1 月入住 11 晚
8/10 还可以
Luc
商务旅客
2025 年 1 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Luc
2025 年 1 月入住 3 晚
10/10 超赞
Georges
2025 年 1 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Georges
2024 年 12 月入住 1 晚
10/10 超赞
Sanjoe
商务旅客
2024 年 12 月 18 日
满意:员工和服务,清洁度
Sanjoe
2024 年 11 月入住 6 晚
6/10 一般
Dario
商务旅客
2024 年 12 月 16 日
满意:员工和服务,清洁度
What I liked the least were the eating options in the hotel. Costs were absolutely exhorbitant, and it was not easy to go out and eat elsewhere. The hotel itself is quite a bit run down, even the elevators have condensation dropping from the ceiling. A Hilton should do better.
Dario
2024 年 12 月入住 3 晚
10/10 超赞
nabil
2024 年 12 月 9 日
nabil
2024 年 12 月入住 3 晚
10/10 超赞
Florin
2024 年 12 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Florin
2024 年 11 月入住 24 晚
10/10 超赞
Daniel
2024 年 10 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Had a great stay! As nice as high-end US hotel. REALLY great dining... especially liked the outdoor restaurant. Great health club (not a hotel gym, but a real health club... that is complementary)
Daniel
2024 年 10 月入住 5 晚
10/10 超赞
Patrick Levis
2024 年 10 月 9 日
Patrick Levis
2024 年 10 月入住 1 晚
10/10 超赞
真实旅客
2024 年 9 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 9 月入住 3 晚
6/10 一般
Jochen
与配偶出行, 商务旅客
2024 年 8 月 13 日
满意:清洁度、员工和服务、服务设施
as the N° 1 address in Yaounde rather OK as there is just no competition. Needs urgently renovation of (some? all? ) rooms which have the typical Hilton standard of 25 years ago. No all items of Room Service are available. To summarize, if you need to be in Yaound and can afford it, the Hilton is the best choice.
Jochen
2024 年 7 月入住 28 晚
8/10 还可以
AB A
商务旅客
2024 年 7 月 22 日
满意:清洁度、住宿条件和设施、客房舒适度
Bon service général mais petit-déjeuner à éviter
Front-office: excellent accueil, personnel très professionnel et à l'écoute. Vraiment au top!
Nettoyage de chambres/ ménage: service de très haute qualité. Femmes de chambre très professionnelles et attentionnées. Vraiment que du positif à retenir.
Lounge d'étage et petit déjeuner: Gros point noir. Personnel de ce segment pas du tout professionnel et méprisant. Les hôtesses prennent les gens de haut si vous n'êtes pas un politicien local, et donc pas ouvertes à une clientèle d'affaire internationale ou de loisir. A éviter pour la prochaine fois.
Conclusion: Séjour OK sauf côté restauration qui a été une piètre expérience. Les hôtesses gagneraient à s'inspirer d'hôtels concurrents de la ville de Yaoundé ou Douala.
AB A
2024 年 6 月入住 16 晚
10/10 超赞
Hisham,Dubai
与家人及幼儿出行
2024 年 7 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All staff were great and provided excellent service!
Hisham
2024 年 6 月入住 1 晚
10/10 超赞
Albert
2024 年 6 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Albert
2024 年 6 月入住 2 晚
6/10 一般
Brad
与配偶出行
2024 年 5 月 26 日
满意:服务设施,清洁度
Check in took a long time. The lady was polite about the delay;however, both during check in and check out the reception tried to get me to pay again despite having already paid. The room was spacious and quiet, but dark at night. The pillows were too soft/flat. You can’t drink the water yet you only get two small water bottles, then you have to pay 2,500 XAF per small bottle. Carpet looked worn down. We went to the rooftop our first night and not a single waitress or other member of staff gave us a menu until 20 or so minutes of being there and then same problem trying to order so we left. The lady by the elevator then asked why we were leaving and when I explained she put her hands to her cheeks and said “O La La”…
Breakfast was nice and so was the service in the restaurant. Internet was so bad that we stopped trying and bought data packages.