"I booked 2 rooms through Hotels.com app (have been doing this for years) and upon check in they only had me down for one room. Luckily it wasn’t busy at all and was able to secure another room next to the first. This has never happened to me before when using their service, but I almost always only book one room. Granted they were at the very end of this looong building with no elevator and on the 2nd floor. My co worker and I were staying one night as we were working construction in the area. Finally get to our rooms and only one key card works, so I had to go all the way back to the front desk to get it reprogrammed. Get into my room and my tv remote is dead. The shower head was almost eye level and I’m only 5’ 11” so i had to kind of crouch. I didn’t request an ADA room. Other than those things the place was dated but pretty clean and quiet. The continental breakfast was pretty average. Oh ya, the room I booked through the app was $15 more expensive than the one I got at the front desk. Same rooms but the pre booked one was a single king bed and the other was 2 queens. Odd to me."
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