When we arrived, they had no record of our booking. We were supposed to be on a B&B package but the kitchen wasn't open and we couldn't even have a cup of tea as they said the kettle was broken!!! Eventually booked somewhere else which was great. Contacted hotels.com and they couldn't even contact the hotel by phone. All in all, and absolute shame!! We'll obviously never book again to stay there?
Gareth
2025 年 3 月入住 4 晚
10/10 超赞
Susan
商务旅客
2025 年 1 月 7 日
满意:清洁度、住宿条件和设施、客房舒适度
Excellent - BUT
Everything about the hotel/pub was great. But I couldn’t get food - restaurant closed early, and I wasn’t told this when I checked in. Also I’m elderly and no help was offered to find and get to my room.
Susan
2024 年 10 月入住 1 晚
10/10 超赞
David
2024 年 12 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great little country pub
Great little country pub. Friendly manager and staff. Excellent food and cask beer.
David
2024 年 10 月入住 1 晚
4/10 很差
Julie
与配偶出行
2024 年 12 月 14 日
不满意:服务设施
The property was beautiful very quiet location.
However, the lamps were dusty, the shower and sink had loads of long dark hair in the plug holes. There were sachets of half used complementary shower jells half used . It was billed as b&b totaly unsuitable for diabetics being two Panna chocolate one each two open bars, one each one apple one banana and two boxes of cereal with a few sachets of milk to go with it. No cups to make tea/coffee although there were plenty. The dishes were sticky and chipped disgusting. There was no food available in the evening at the bar , no phone charging available. We would not stay there again. I have photograph evidence
Julie
2024 年 12 月入住 1 晚
8/10 还可以
Paul
2024 年 12 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Paul
2024 年 12 月入住 1 晚
10/10 超赞
ian
2024 年 12 月 6 日
满意:住宿条件和设施,员工和服务
Nice helpful staff , clean rooms and nice bathroom
ian
2024 年 12 月入住 1 晚
10/10 超赞
Nadine
与配偶出行
2024 年 12 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, helpful and informative.
Lovely room and property.
Nadine
2024 年 12 月入住 1 晚
6/10 一般
Salih
与家人出行
2024 年 12 月 4 日
不满意:客房舒适度
Salih
2024 年 11 月入住 1 晚
8/10 还可以
Felicia
2024 年 12 月 4 日
满意:住宿条件和设施,员工和服务
Felicia
2024 年 12 月入住 1 晚
6/10 一般
Roger
商务旅客
2024 年 12 月 2 日
满意:清洁度
Friendly staff and clean rooms, but no restaurant service available. Clean and comfortable room. Continental breakfast not served until 8 am - I needed to leave by 8 am, so I could not really comment on the quality of breakfast as I could only grab a glass of orange juice and a slice of toast before leaving.
The Hotel was extremely quiet - probably due to accessibility during major roadworks on the A303.
Roger
2024 年 11 月入住 1 晚
8/10 还可以
Neil
与配偶出行
2024 年 12 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice room,friendly bar with unexpected entertainment.Had a lovely stay good choice of breakfast items.Hopefully restaurant will reopen in the future.
Neil
2024 年 11 月入住 2 晚
4/10 很差
Lisa
商务旅客
2024 年 11 月 28 日
不满意:清洁度、员工和服务、住宿条件和设施
Would not recommend
Sadly, the accommodation was neglected and in need of some tlc.
The sink in the bathroom was cracked, and there was no light bulb above the bathroom mirror. The chair to sit up to the desk to work, had a collapsed bottom and was not fit for purpose.
The cleanliness was poor, particularly in the bathroom where there was old soap suds on the handrails in the shower.
On a positive note the bed was comfortable.
Lisa
2024 年 11 月入住 1 晚
6/10 一般
Ian
2024 年 11 月 20 日
满意:员工和服务,清洁度
Would have scored higher if they had an open kitchen. No evening restaurant and West Camel is off the beaten track. Was an issue for me as diabetic. Bar staff took pity and made a cheese sandwich.
Ian
2024 年 11 月入住 1 晚
8/10 还可以
Pui
2024 年 11 月 19 日
Pui
2024 年 10 月入住 1 晚
4/10 很差
Joe
2024 年 11 月 11 日
不满意:清洁度、住宿条件和设施、客房舒适度
Room dirty and dated bed wasn’t great and breakfast was cheese and ham however it was cheap
Joe
2024 年 11 月入住 1 晚
2/10 糟糕
PATRICK
2024 年 11 月 9 日
不满意:住宿条件和设施
Showed up at 7 pm on a Sunday evening, having made the booking on Expedia and having driven all day, only to be advised that they do not take overnight bookings on a Sunday.
The staff were dismissive and the one on reception continued looking at her phone and offered no apology, we left and they locked the door behind us.
People need to be aware of this and not to book for a Sunday stay.
PATRICK
2024 年 11 月入住 1 晚
10/10 超赞
David
2024 年 11 月 6 日
满意:员工和服务,清洁度
Room was cold, otherwise all OK
David
2024 年 10 月入住 1 晚
10/10 超赞
Leigh
商务旅客
2024 年 11 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pleasant staff
Lovely place to stay very clean and comfortable
Leigh
2024 年 10 月入住 2 晚
6/10 一般
James
与配偶出行
2024 年 11 月 3 日
Wouldn’t take much to return this place back to its glory days , definitely new pillows a bit of a clean and an offer of a cooked meal overall not bad for the price
James
2024 年 11 月入住 1 晚
8/10 还可以
Anita
2024 年 11 月 1 日
满意:服务设施
Lovely location, very quiet not much road noise.
Some dusting in room needed doing & toilet flushing & shower noise from rooms next door can be annoying when yr trying to sleep
Anita
2024 年 10 月入住 1 晚
10/10 超赞
Glynn
商务旅客
2024 年 11 月 1 日
满意:清洁度、员工和服务、客房舒适度
Glynn
2024 年 10 月入住 1 晚
8/10 还可以
Glynn
商务旅客
2024 年 11 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Glynn
2024 年 10 月入住 1 晚
6/10 一般
Christine
2024 年 10 月 31 日
不满意:客房舒适度,清洁度
Christine
2024 年 10 月入住 3 晚
2/10 糟糕
Mary
2024 年 10 月 31 日
不满意:服务设施
I checked in at 8pm
Room was freezing cold, bathroom window wide open, bathroom window curtain hanging, hooks broken.
Window looking out onto main car park !
Checked in by a lady who contributed to look at her phone ! When I asked why I had no heating in my room and it was freezing, she mumbled a man was coming tomorrow to fix it ! Even though it came on in the morning !
Mary
2024 年 10 月入住 1 晚
6/10 一般
Elaine
商务旅客
2024 年 10 月 30 日
Overnight stay for work
I asked prior for a room with a bath, no response and after arrival only shower. I asked for a bath and this was sorted.
Room was cold, poor lighting, spiders everywhere, no bath mat ..it was very slippery, no soap at all provided.
Good was friendly kind staff, breakfast good.