We booked this property to enjoy the cooler weather in Payson AZ. We live in Phoenix. Upon arrival we were asked to pay a "RESORT" fee on top of the booking fee with Expedia. This is a tactic to get additional revenue from customers while showing a lower booking fee. This property is not a resort. It has rooms similar in size and layout to a Super 8, and the amenities include a small pool and hot tub. There is no rationale as to why and how this is a resort. And, if it is a resort, include the fee in the room charge, as participation in the resort is not optional.
While the fee was only $21, this is a disingenuous business practice that preys on us, the customers. This is the epitome of bad profits, as we will not stay here again, and we probably would were it not for these tactics to garner more profit.