搜尋張家口城堡

「予約したけど、予約は認められなかった。店長「ＨＯＴＥＬＳで予約の人は少なくて、確認しませんでした。また、ツインはもうあります。良かったらダブルあります。」予約した後、電話で確認した方がいい。清潔なホテルです。」

「The manager Vivien was amazing and so supportive with English, booking tickets, getting taxis, sharing directions and helping with shopping and dining. Simply can’t thank her and the staff enough. Most amazing experience for a non Chinese speaking traveller in a very non English speaking location that is close to ski fields and the Great Wall of China. Simply amazing 」

「家人过生日，酒店工作人员得知后，帮我们布置了房间，还送了生日蛋糕，贴心写了生日祝福贺卡，服务周到热情。房间很舒适。温泉也很棒。尤其感谢客服艾玛，随时帮我们沟通协调，很热心。让我们度过了一个愉快的假期。以后有机会 ，希望还可以入住，再次感谢！」

「周圍雖然較冷清，但是步行至地鐵站不遠，也很方便。 飯店舒適，服務人員親切溫暖。早餐很美味。」

「The hotel and room are nice. Breakfast is so so. Too far to the city center.」

「很棒的飯店，環境好，餐點好，工作人員很和善」

「Check in was ok although a long line with only 2 ppl in front desk. It was prepaid w/double breakfast but the next day the breakfast site could not find my record so the bill was sent to my room. Later then I received a call from front desk to ask how to pay the room fee etc. I replied it was prepaid and then I sent my receipt to front desk, then front desk said they need to verify with if I need to pay or not with financial dept to check if they receive fund or not. No information was replied...

「非常好 」