Our stay was pretty good, except there was dead ladybugs all over the balcony and inside the door. The wifi was terrible, .8 of a megabyte was the highest we saw. The room had damage to furniture and was, the closet door was just hanging with a broken track. The pool had someone's wig hair chunks floating in it and some food that wasn't cleaned up. There would be water hoses in the pool and in the jacuzzi left on the it would over fill the jacuzzi and it was ice cold and same with the pool. During that time the pool was not enjoyable to swim due to how cold it was. we had to notify staff multiple times that they forgot the hose on and they would apologize and turn it off but then we would have to wait around 6 hours for it to heat up to bearable temperatures to even swim which would only allow us about an hour or 2 of swim time before the pool closed.
真實旅客
於 2021 年 3 月住了 1 晚
6/10 一般
Jlaine
家人同遊
2021年3月3日
讚好:職員與服務、住宿狀況和客房舒適度
Nice family friendly resort
The lobby area was beautiful. My room view was amazing. The room was newer (fixtures) but cleaning was minimal. Basic surfaces had not been wiped down at all or well. The pool area was nice and very spacious. The hot tub was also nice. I did not observe any staff cleaning these areas though. Nice place for a family, would stay here again just come with clorax wipes and water shoes.
Jlaine
於 2021 年 2 月住了 4 晚
8/10 不錯
真實旅客
2021年2月23日
讚好:職員與服務、設施服務和住宿狀況
真實旅客
於 2021 年 2 月住了 1 晚
10/10 優異
Marc
2021年2月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Marc
於 2021 年 2 月住了 1 晚
2/10 很差
ROSALIND
家人同遊
2021年2月16日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
ROSALIND
於 2021 年 2 月住了 2 晚
8/10 不錯
真實旅客
2021年2月16日
讚好:整潔度和職員與服務
真實旅客
於 2021 年 2 月住了 1 晚
8/10 不錯
CREDELL
家人同遊
2021年2月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Almost Perfect
It was fine no issue. It would be great if they kepr restaurant menus on site.
CREDELL
於 2021 年 2 月住了 2 晚
10/10 優異
真實旅客
伴侶同遊
2021年2月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We chose this place for a romantic overnight. Unfortunately, the room that we chose was an adjoining room with a chatty kid next door. We were very happy that the concierge accommodated our request for a room change. Once that was settled, we enjoyed the clean room and woke up to an amazing view of the sunrise over Lake Michigan.