Zumaia Zuloaga Museum Hotels

"Modern,"

"Sense of space and green areas around the hotel. Excellent swimming pool. Great breakfast."

"Keep it up 😀. Everything as described. I can to recommend. "

"Great location, beautiful hotel and fantastic staff. It’s a very easy walk to the beach, to Old Town, and to hundreds of shops and restaurants. The little pool on the rooftop (7th floor) was very clean and refreshing, and the poolside furniture was very comfortable for lounging and relaxing. The exercise room is very small but has a treadmill, bicycle and some dumbbells, so it had everything I needed, and I only saw one other person there on one occasion."

"Modern and stylish hotel with exceptionally friendly staff. Everyone we encountered was helpful, accommodating, and truly went the extra mile. The rooms are spacious, all offering ocean views, and the spa treatment was both relaxing and enjoyable. That said, two aspects could be improved. First, the cocktail program falls short of what you would expect from a hotel associated with a 3-star dining experience. Second, the room design and descriptions are misleading. The "Panoramic Deluxe" category is advertised as offering a wide, panoramic ocean view, and all photos on Expedia show that specific layout. However, not all "Panoramic Deluxe" rooms match this description. Some are simply a slightly larger version of the lower-tier "Double Horizon" category, without the true panoramic layout. When we raised this concern, the response was that room configurations vary and no alternative "Panoramic Deluxe" room was available. This was especially disappointing given the +20% price difference. In reality, we received what could be described as a "Premium Double Horizon," offering only about 10m² more space than the regular version. This feels misleading and is not acceptable for a hotel of this caliber. The property should update its room categories with clearer sub-types and transparent descriptions to avoid future guest frustration."

"Excellent location"

"Lovely welcoming and informative staff at reception, happy to provide tips and recommendations. Great size room with comfy bed and bath/shower/bidet/face mirror in bathroom with nice lighting. Mini bar and room service options also provided, along with security locker. Plus espresso coffee & tea making facility. All clean and comfortable & the bathrobes and slippers a nice touch. Lovely neighbourhood location with short walk to cafe's, shopping and to La Concha beachfront. Nice bar and restaurant and handy to have this option when it wet and windy outside. "

"The staff were lovely, friendly and helpful. The area is near the beach, and pretty quiet. The hotel was clean, centre area is a 10 minutes walk."

"Very clean, comfortable and spacious apartment. Distance is quite close to the beach making it an enjoyable walk to old town. I would definitely stay here again!! "