桑拿、湿蒸房、身体护理、面部护理、4 ???、指(趾)甲修剪和护理

关于苏黎世波恩卡梅哈格兰德签名收藏酒店的点评

4 out of 5

点评

8.4

很好

10 分 - 超赞。219 条好评,共有 470 条点评" "
8 分 - 还可以。161 条好评,共有 470 条点评" "
6 分 - 一般。48 条好评,共有 470 条点评" "
4 分 - 很差。20 条好评,共有 470 条点评" "
2 分 - 糟糕。22 条好评,共有 470 条点评" "

8.8/10

清洁度

8.4/10

员工和服务

8.2/10

服务设施

8.8/10

住宿条件和设施

7.6/10

环保

点评

6/10 一般

Sin Yiu

2023 年 12 月入住 2 晚
Iyad Alzoubi 于 2024年01月30日 的回复
Dear guest,thank you for your time and the rated points regarding your recent stay with us.We hope you enjoyed your stay with us and are looking forward to welcome you again.Sincerely,Iyad AlzoubiRooms Division Manager

10/10 超赞

JACKSON,Taiwan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
One night stay on business trip at Zürich.
Nice boutique hotel near by Zürich Airport. Restaurant is not as good as 3 years ago!
2018 年 11 月入住 1 晚
Monique Wassermann 于 2018年11月14日 的回复
Dear Jackson, Thank you very much for your review, we would be very pleased if you could provide us more information about your Restaurant service in order to improve our services. With best regards,

2/10 糟糕

cindy chun

不满意:清洁度、员工和服务、住宿条件和设施
一進門廁所一坨屎!還沒清潔廁所的房間!糟糕透了!服務人員沒立即處理還讓我們一等再等!
2017 年 6 月入住 3 晚

10/10 超赞

HsienSun

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
一流飯店 服務無可挑剔 人員專業 只離市區可惜有點遠 但是附近交通很快

8/10 还可以

Vincent

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Jwu,Taipei, Taiwan R.O.C.

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great New Hotel near by the Zurich Airport!
It's a great new hotel near by the Zurich Airport! The Bar & Italian restaurant are really fine experience.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
租车自驾很方便,小火车去市区也很快,离机场也近。 房间很喜欢,现代风格,很干净。 停车收费!

10/10 超赞

Jean-Claude

Top
2024 年 4 月入住 1 晚
Iyad Alzoubi 于 2024年04月8日 的回复
Dear guest,thank you for your valuable time in which you provided a feedback for us.It is always a pleasure for us when we see the guests enjoyed their stay with us.We shared your points with our team.Again thank you for your valuable time.We hope to welcome you again soon.Sincerely,Iyad AlzoubiRooms Division Manager

10/10 超赞

LARRY

2024 年 3 月入住 1 晚
Iyad Alzoubi 于 2024年04月8日 的回复
Dear guest,thank you for your rated points.We are pleased to hear that you enjoyed your stay with us.We hope to welcome you again soon.Sincerely,Iyad AlzoubiRooms Division Manager

8/10 还可以

Amanveer Singh

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚
Iyad Alzoubi 于 2024年03月14日 的回复
Dear guest,thank you for your time and your feedback.We are pleased to hear about your positive rating and hope to welcome you again soon.Sincerely,Iyad AlzoubiRooms Division Manager

10/10 超赞

Hani

满意:清洁度、员工和服务、住宿条件和设施
Great
2024 年 2 月入住 1 晚
Iyad Alzoubi 于 2024年02月25日 的回复
Dear guest, thank you for your provided feedback.We are pleased about your rating and shared it with our entire team.It means a lot to us.We hope to welcome you again soon.Sincerely,Iyad AlzoubiRooms Division Manager

6/10 一般

Henry Michael,San Diego

不满意:清洁度
Nothing unique about this property. It is a little dated and the rooms are not properly cleaned; our room was very dusty. The rooms are poorly designed and hallway carpeting kind of dirty The brekfast was excellent!!!. Staff is not very helpful in knowledge of local area There is no concierge and the lobby looks much less impressive than in the photos Would not likely stay at this property again as a vacation place. Better for a one nighte business trip.
2023 年 12 月入住 3 晚
Iyad Alzoubi 于 2024年01月4日 的回复
Dear guest,Thank you for taking the time to share your feedback regarding your recent stay at our property. We sincerely apologize for the aspects of your experience that did not meet your expectations.Please know that we take these concerns seriously, and we will immediately address these issues with our housekeeping team to ensure that our rooms meet the high standards of cleanliness that we strive for.Your feedback is invaluable to us as it helps us identify areas for improvement. We hope that, despite the challenges you encountered, you might consider giving us another opportunity to provide you with a more positive experience in the future.Sincerely,Iyad AlzoubiRooms Division Manager

8/10 还可以

André

2023 年 12 月入住 1 晚
Iyad Alzoubi 于 2024年01月4日 的回复
Dear guest,thank you for your rated points.We hope to welcome you again soon.Sincerely,Iyad AlzoubiRooms Division Manager

8/10 还可以

真实旅客

满意:住宿条件和设施
Gut gelegenes Hotel für Flughafen und Stadt sowie Anlässe im Hallenstadion/Theater 11 Sauberkeit im Zimmer nicht allzu gut. Houskeeping, kommt kaum vorbei Früstücksbuffet top
2023 年 11 月入住 2 晚
Iyad Alzoubi 于 2024年01月4日 的回复
Sehr geehrter Gast,vielen Dank, dass Sie sich die Zeit genommen haben uns eine Rückmeldung zu Ihrem Aufenthalt zu hinterlassen.Wir freuen uns zu hören, dass Ihnen insgesamt der Aufenthalt und der Standort gut gefallen haben.Wir hoffen Sie bald wieder bei uns begrüssen zu dürfen.Mit freundlichen Grüssen,Iyad AlzoubiRooms Division Manager

10/10 超赞

Daniela

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Es war ein schöner Aufenthalt für 1 Nacht, das Zimmer war schön und angenehm. Die Badewanne hat leider nicht ganz funktioniert, der Stöpsel hat leider nicht gant dicht gehalten. Aber das war nur ein kleiner Minusounkt, alles andere hat uns sehr gut gefallen und wir fanden es sehr genütlich. Beim Frühstück gab es sehr tolle und leckere Auswahl, man konnte reichlich essen wenn man wollte. Alles in Allem ein tolles Hotel ein bisschen ausserhalb des Zentrums.
2023 年 11 月入住 1 晚
Iyad Alzoubi 于 2024年01月4日 的回复
Sehr geehrter Gast,vielen Dank für Ihr Feedback zu Ihrem Aufenthalt bei uns. Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt insgesamt genossen haben und unser Zimmer als angenehm empfunden haben. Für die Unannehmlichkeit mit dem Badewannenstöpsel möchten wir uns aufrichtig entschuldigen. Ihr Hinweis ist sehr wichtig für uns, und wir werden das Problem umgehend beheben, damit zukünftige Gäste keine ähnlichen Erfahrungen machen.Wir hoffen Sie bald wieder bei uns begrüssen zu dürfen.Mit freundlichen Grüssen,Iyad AlzoubiRooms Division Manager

4/10 很差

Ivan

满意:清洁度
不满意:住宿条件和设施
muy mal, muy confuso toda la parte electrica y ademas la ducha estaba taponeada y al bañarse se inundó la habitacion ya que el agua no podia drenar, habitacion 208 del dia 18 de septiembre 2023
2023 年 9 月入住 1 晚
Iyad Alzoubi 于 2023年09月21日 的回复
Dear guest,Thank you for sharing your feedback regarding your recent stay in Room 208 on September 18, 2023. We sincerely apologize for the inconveniences you experienced during your stay.We are deeply disappointed to hear about the issues you encountered with the electrical system and the shower drainage in your room. This is certainly not the experience we aim to provide to our guests. Please know that we take these matters seriously, and we have already initiated a thorough inspection of Room 208 to address and rectify these issues promptly.Our team is committed to ensuring that our guests have a comfortable and hassle-free stay, and we regret that we fell short during your visit. Your feedback helps us identify areas where we need to improve, and we appreciate you bringing these matters to our attention.We would like to assure you that steps are being taken to prevent such issues from happening in the future. We hope that you will give us another opportunity to serve you better in the future, and we would be grateful if you could provide us with a chance to make amends for your previous experience.Thank you for choosing our hotel, and we look forward to the possibility of hosting you again in the future.Sincerely,Iyad AlzoubiFront Office Manager

10/10 超赞

Ross

2023 年 8 月入住 2 晚
Iyad Alzoubi 于 2023年09月14日 的回复
Dear guest,thank you for your time and your feedback.It is a pleasure for us to hear that you enjoyed your stay with us.Your feedback is shared.We hope to welcome you again soon.Sincerely,Iyad AlzoubiFront Office Manager

8/10 还可以

Alisha

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel
2023 年 8 月入住 1 晚
Iyad Alzoubi 于 2023年09月2日 的回复
Dear guest,thank you for your time and the provided feedback.We are pleased to hear that you enjoyed your stay with us.Your feedback is shared with the entire team.We hope to welcome you again soon.Sincerely,Iyad AlzoubiFront Office Manager

8/10 还可以

Shereen

满意:员工和服务
2023 年 8 月入住 1 晚
Iyad Alzoubi 于 2023年09月2日 的回复
Dear guest,thank you for your time and the provided feedback.We are pleased to hear that you enjoyed your stay with us.Your feedback is shared with the entire team.We hope to welcome you again soon.Sincerely,Iyad AlzoubiFront Office Manager

6/10 一般

Gary

满意:员工和服务,清洁度
2023 年 7 月入住 2 晚
Iyad Alzoubi 于 2023年07月20日 的回复
Dear guest,thank you for your feedaback.Your rated points are shared with the team.We hope to welcome you again soon.Sincerely,Iyad AlzoubiFront Office Manager

6/10 一般

Evangelos

商务旅客
满意:住宿条件和设施,清洁度
Unprofessionelles Verhalten vom Hotel Managenent auf unsere Anfrage um die Buchung 20 Tage vor Einreisen zu stornieren oder zu ändern!
2023 年 7 月入住 2 晚
Iyad Alzoubi 于 2023年07月20日 的回复
Sehr geehrter Gast,vielen Dank für Ihre ehrliche Rückmeldung.Wir entschuldigen uns für die Unannehmlichkeiten, die Sie hatten.Wir werden daran arbeiten, damit dieses nicht noch einmal vorkommt.Noch einmal vielen Dank für Ihre Rückmeldung.Wir hoffen Sie trotz der Umstände, bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Iyad AlzoubiFront Office Manager

10/10 超赞

Geoffrey

2023 年 6 月入住 3 晚
Iyad Alzoubi 于 2023年07月20日 的回复
Dear guest,thank you for your feedback, it is very appreciated.We hope to welcome you again soon.Sincerely,Iyad AlzoubiFront Office Manager

8/10 还可以

Camoi

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Small but convenient to airport and main station. Easy to take the local tram to where we needed to go
2023 年 5 月入住 3 晚
Iyad Alzoubi 于 2023年06月3日 的回复
Dear guest,thank you for your feedback.It is a pleasure to hear that you enjoyed your stay with us.Especially the location is convenient for our guests to visit the airport as well as downtown of Zurich.We hope to welcome you again soon.Sincerely,Iyad AlzoubiFront Office Manager

4/10 很差

Mimmi

不满意:住宿条件和设施
Besvikelse
Bodde i space sviten och mattan i taket hade börjar lossna, lampan ovanför badkaret höll glaset på att lossna, hittade hår i sängen och A/C verkade inte funka för det var så varm på natten så man sov inte särskilt bra då man svettades.
2023 年 5 月入住 1 晚
Iyad Alzoubi 于 2023年06月3日 的回复
Dear guest,thank you for your detailed feedback.Hospitality at the highest level is our main focus point.We apologize that we do not match your expectations during your stay.Your rated points regarding the room and the A/C are discussed with the houskeeping team to ensure this as an isolated incident.We hope to welcome you again soon.Sincerely,Iyad AlzoubiFront Office Manager

10/10 超赞

Kate

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 6 晚
Iyad Alzoubi 于 2023年06月3日 的回复
Dear guest,thank you for your time to provide a feedback for us.Your positive rated points are shared with the team.We hope to welcome you again soon.Sincerely,Iyad AlzoubiFront Office Manager

6/10 一般

Juan Pablo

2023 年 5 月入住 1 晚
Iyad Alzoubi 于 2023年05月19日 的回复
Dear Guest,thank you for your time to provide a feedback for us.Your rated points are shared with the team.We hope to welcome you again soon.Sincerely,Iyad AlzoubiFront Office Manager

10/10 超赞

George,Potomac

满意:清洁度、员工和服务、住宿条件和设施
2023 年 5 月入住 2 晚
Iyad Alzoubi 于 2023年05月9日 的回复
Dear guest,thank you for your feedback.It is a pleasure for us, that you rated us with 5 points.We hope to welcome you again soon.Sincerely,Iyad AlzoubiFront Office Manager

10/10 超赞

Andreas

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sehr coole Ausstattung und sehr einzigartiges Design. Leider waren die Fenster sehr dreckig. Hallenstadion zu Fuss erreichbar, jedoch nicht so viele Frühstücksmöglichkeiten in der Nähe.
2023 年 4 月入住 2 晚
Iyad Alzoubi 于 2023年05月9日 的回复
Sehr geehrter Gast,vielen Dank, dass Sie sich die Zeit genommen haben uns eine Rückmeldung zu Ihrem Aufenthalt zu hinterlassen.Uns freut, dass Ihnen unsere Ausstattung gefallen hat.Als Marriott Autograph Collection Hotel, ist das Design ein großer Fokus Punkt.Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,Iyad AlzoubiFront Office Manager

8/10 还可以

Pedro

与家人及幼儿出行
满意:员工和服务,清洁度
Très belle hôtel, la propriété n'était pas terrible, les equipements manquais a l'appel, pas de pantoufles et pas de machines à café. Je suis déçu de cette hôtel qui ne reflete pas ces 5 etoiles
Iyad Alzoubi 于 2023年05月9日 的回复
Dear guest,thank you for your time and the feedback.It is a pleasure for us to hear, that you enjoyed your stay with us.We hope to welcome you again soon.Sincerely,Iyad AlzoubiFront Office Manager

10/10 超赞

Leandro

2023 年 4 月入住 1 晚
Iyad Alzoubi 于 2023年04月10日 的回复
Dear Guest,thank you for your feedback.We are pleased to hear that you enjoyed your stay with us.We hope to welcome you again soon.Sincerely,Iyad AlzoubiFront Office Manager

8/10 还可以

Mariyana

2023 年 3 月入住 1 晚
Iyad Alzoubi 于 2023年03月14日 的回复
Dear Guest,thank you for your time to provide a feedback for us.We are pleased to hear that you enjoyed your stay with us.We hope to welcome you again soon.Sincerely,Iyad AlzoubiFront Office Manager

6/10 一般

Cem

2023 年 3 月入住 1 晚
Iyad Alzoubi 于 2023年03月9日 的回复
Dear Guest,thank you for your time to provide a feedback for us.Your thoughts are shared with the team.We hope to welcome you again soon.Sincerely,Iyad AlzoubiFront Office Manager

8/10 还可以

Yves

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 2 月入住 1 晚
Iyad Alzoubi 于 2023年02月22日 的回复
Dear Guest,thank you for providing us a feedback.We are pleased to hear that you enjoyed your stay with us.We hope to welcome you again soon.Sincerely,Iyad AlzoubiFront Office Manager

10/10 超赞

David

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muy limpio y el personal muy amable Las habitaciones muy confortables y puntuales con el aseo.
Iyad Alzoubi 于 2023年02月22日 的回复
Dear Guest,thank you for your valuable time to provide a feedback for us.It is a pleasure for us to hear that you enjoyed our rooms and our good service.Your feedback is shared with the team.We hope to welcome you again soon.Sincerely,Iyad AlzoubiFront Office Manager

8/10 还可以

José Manuel

2022 年 12 月入住 8 晚
Iyad Alzoubi 于 2023年02月22日 的回复
Dear Guest,thank you for your feedback.We appreciate your valuable time.We hope to welcome you again soon.Sincerely,Iyad AlzoubiFront Office Manager

8/10 还可以

Gregory

满意:清洁度、员工和服务、服务设施、住宿条件和设施

10/10 超赞

Luisa

2022 年 11 月入住 1 晚

8/10 还可以

Jean-Claude,Crans-Montana

与配偶出行, 商务旅客
满意:清洁度、服务设施、住宿条件和设施
Personnel de recption pas tres accueillant
2022 年 10 月入住 1 晚

8/10 还可以

Jean-Claude,Crans-Montana

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Moderne et bien situé
2022 年 10 月入住 1 晚

8/10 还可以

Heidi

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 9 月入住 2 晚

4/10 很差

Matthias

2022 年 9 月入住 1 晚

10/10 超赞

Alexandra

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
War super, herzlichen Dank👍
2022 年 9 月入住 1 晚

8/10 还可以

真实旅客

满意:清洁度、住宿条件和设施、客房舒适度
2022 年 9 月入住 4 晚

2/10 糟糕

Cem

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 9 月入住 1 晚

6/10 一般

Ryan

与配偶出行
This is a mid level hotel cosplaying as a high end hotel. Strange design decisions, overpriced and not very good breakfast, several issues with room, some that took a couple days to fix, coffee cups in room were dirty with coffee stains on arrival, and bad internet connection for TV which made it very choppy. Air conditioning is not great but that is all of Switzerland. On the plus side the beds are very comfortable and public transport is pretty close.
2022 年 9 月入住 3 晚

8/10 还可以

henry

满意:清洁度、住宿条件和设施、客房舒适度
WILL STAY AGAIN BUT REQUEST A ROOM ON THE OUTSIDE
The hotel is very nice however our room's window faced inside towards an interior event space and privacy was compromised if you did not close the blinds/curtains. We noticed a worker walking along a corridor. These type of rooms do not allow any sunlight to show. The bed and bedding were extremely nice and comfortable. The hotel is very quiet and is set a CHF 25 Uber ride away from the city center.
2022 年 8 月入住 5 晚

8/10 还可以

Gentle

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Soweit alles in Ordnung, nur der Preis für die Parkgarage ist viel zu hoch
2022 年 8 月入住 2 晚

6/10 一般

RAJKUMARIE

与配偶出行
满意:住宿条件和设施,员工和服务
The decor was well thought of and modern. Everything very tech savvy.The room was very attractive and comfortable. However we stayed a week and many days there were no tea or coffee replaced in the unit. We regularly had to call for for it to be replaced. Sheets were never changed during the week. The hotel was very close to the trams, but a good distance from most shops and restaurants. We ordered room service 3 times and was always pleased with the meals.
2022 年 7 月入住 6 晚

10/10 超赞

Ruth,Zaragoza

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Todo muy nuevo y muy cómodo.
2022 年 7 月入住 1 晚

10/10 超赞

Andrea

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
great connection to get into town as well as to the airport
2022 年 7 月入住 2 晚