Cat Ba Island All inclusive Holidays

Clean rooms, very kind staff

The Acoustic Hotel & Spa was amazing. We stayed here for part of our honeymoon and the staff was wonderful. They greeted us at the front door and helped with our luggage. When we checked in they brought us drinks and fresh fruit in the lobby. We had a couples spa package that was so relaxing! The front desk staff greeted us and wished us well every time we left and returned to the property. The rooms were spacious and house keeping kept everything nicely maintained and provided complementary waters, wine, and fruit. Absolutely recommend for anyone visiting Hanoi.

Staff went above and beyond to accommodate our anniversary during the stay and even surprised me with a birthday surprise during our stay. Would 100% come back and recommend this to anyone visiting. Location is great and the hotel and spa were top quality as well.

Staff was amazing, clean rooms, great location.

What stood out is hotel’s staffs specifically the chef Ha, the server named Liên. They are very friendly, helpful made my stay much more enjoyable. The receptionist Ly is also amazing staff. Room is small but clean. I have a good time staying here.

Staff was amazing, clean rooms, great location.

Staff went above and beyond to accommodate our anniversary during the stay and even surprised me with a birthday surprise during our stay. Would 100% come back and recommend this to anyone visiting. Location is great and the hotel and spa were top quality as well.

What stood out is hotel’s staffs specifically the chef Ha, the server named Liên. They are very friendly, helpful made my stay much more enjoyable. The receptionist Ly is also amazing staff. Room is small but clean. I have a good time staying here.

The room was clean food was adequate staff was friendly but not very helpful with local information. The laundry was a little pricey and I am not sure I got everything back I sent. The tours we booked through the hotel were almost double the price they were online definitely a learning experience.

Staff not friendly. Locked key in room and girl at front desk didn’t want to give me another key. I swear she rolled her eyes at me. Charged me 50% more for an airport car than other nearby hotels. Place isn’t bad, but better, cheaper, friendlier options all over Old Quarter in Hanoi. Wouldn’t stay again.

Great place to stay!

Clean rooms, very kind staff

The Acoustic Hotel & Spa was amazing. We stayed here for part of our honeymoon and the staff was wonderful. They greeted us at the front door and helped with our luggage. When we checked in they brought us drinks and fresh fruit in the lobby. We had a couples spa package that was so relaxing! The front desk staff greeted us and wished us well every time we left and returned to the property. The rooms were spacious and house keeping kept everything nicely maintained and provided complementary waters, wine, and fruit. Absolutely recommend for anyone visiting Hanoi.

Staff went above and beyond to accommodate our anniversary during the stay and even surprised me with a birthday surprise during our stay. Would 100% come back and recommend this to anyone visiting. Location is great and the hotel and spa were top quality as well.