European Union All inclusive Holidays

I love the signature hotel , but my experience this time wasn't the greatest starting with the phone in the hotel, it wasn't working to call front desk to bring my luggage to the room, good thing i call on my phone so they can come and take care of it the maintenance guy came so quickly, but next day i was asking for a hairdryer and they took way too long , was waiting for about 45minutes to an hour and i call like 3 times to know the update on the hairdryer, they never showed up while i was in the room waiting,and my hair was already dry after waiting for so long, when we left the room ,we put the do not disturb our no housekeeping needed on the door because i don't need anything anymore, so when i came back to my room at night, for my surprise housekeeping open the door and left the hairdryer on the table.. i really don't needed anymore after almost an hour they took to decide to bring it, and if they see the sing of not disturb or no need housekeeping why THEY STILL ENTER TO THE ROOM , they should have call first .. i was very disappointed of this situation..

I recently stayed at this hotel and was truly impressed by the staff — everyone was attentive, kind, and went above and beyond to make my stay comfortable. Their service and attitude were definitely the highlight of my experience. However, I was disappointed with the room maintenance. The toilet was not functioning properly, and the phone in the room didn’t work, which made it difficult to contact the front desk. These issues took away from what could have been a perfect stay. Overall, the staff made a great impression, but the hotel needs to improve its maintenance and ensure that all facilities are in proper working order. With a few fixes, this place could easily become an excellent choice

Staff was well accommodated and went above and beyond to help us find great places to visit in the area. We will definitely be back!

This hotel has a really cool weekend vibe and was a great place to arrive for our stay on a Saturday. Thank you to Starr for a great check-in and Casey in Juniper bar for looking after us. Roof bar in the West Tower has great LA views. Loved the sunken garden for nightime energy and morning coffee. Excellent service, food and drinks. Room was nice overlooking the Hills. Great location to watch downtown LA sunrises, and for walking to Beverly Hills. Would not want to be any nearer to Hollywood as it is all pretty run down. And for balance, shower water pressure could be better and ran cold for 5 minutes before hot arrived. And 5* should provide complimentary water in the room - not everything should be designed to extract your dollars. Overall a very positive experience.

Room was great, massage was awesome!

This hotel has a really cool weekend vibe and was a great place to arrive for our stay on a Saturday. Thank you to Starr for a great check-in and Casey in Juniper bar for looking after us. Roof bar in the West Tower has great LA views. Loved the sunken garden for nightime energy and morning coffee. Excellent service, food and drinks. Room was nice overlooking the Hills. Great location to watch downtown LA sunrises, and for walking to Beverly Hills. Would not want to be any nearer to Hollywood as it is all pretty run down. And for balance, shower water pressure could be better and ran cold for 5 minutes before hot arrived. And 5* should provide complimentary water in the room - not everything should be designed to extract your dollars. Overall a very positive experience.

I recently stayed at this hotel and was truly impressed by the staff — everyone was attentive, kind, and went above and beyond to make my stay comfortable. Their service and attitude were definitely the highlight of my experience. However, I was disappointed with the room maintenance. The toilet was not functioning properly, and the phone in the room didn’t work, which made it difficult to contact the front desk. These issues took away from what could have been a perfect stay. Overall, the staff made a great impression, but the hotel needs to improve its maintenance and ensure that all facilities are in proper working order. With a few fixes, this place could easily become an excellent choice

Staff was well accommodated and went above and beyond to help us find great places to visit in the area. We will definitely be back!

wonderful room and staff

Tried taking the stairway down to the bottom floor, and the staircase was absolutely disgusting. People are living in the staircase and left behind dirty clothes, food, and even excrement. The rest of the hotel was fine.

I love the signature hotel , but my experience this time wasn't the greatest starting with the phone in the hotel, it wasn't working to call front desk to bring my luggage to the room, good thing i call on my phone so they can come and take care of it the maintenance guy came so quickly, but next day i was asking for a hairdryer and they took way too long , was waiting for about 45minutes to an hour and i call like 3 times to know the update on the hairdryer, they never showed up while i was in the room waiting,and my hair was already dry after waiting for so long, when we left the room ,we put the do not disturb our no housekeeping needed on the door because i don't need anything anymore, so when i came back to my room at night, for my surprise housekeeping open the door and left the hairdryer on the table.. i really don't needed anymore after almost an hour they took to decide to bring it, and if they see the sing of not disturb or no need housekeeping why THEY STILL ENTER TO THE ROOM , they should have call first .. i was very disappointed of this situation..

Loved it here! Have stayed multiple times and look forward to my next stay!

Great location and comfortable stay

I love the signature hotel , but my experience this time wasn't the greatest starting with the phone in the hotel, it wasn't working to call front desk to bring my luggage to the room, good thing i call on my phone so they can come and take care of it the maintenance guy came so quickly, but next day i was asking for a hairdryer and they took way too long , was waiting for about 45minutes to an hour and i call like 3 times to know the update on the hairdryer, they never showed up while i was in the room waiting,and my hair was already dry after waiting for so long, when we left the room ,we put the do not disturb our no housekeeping needed on the door because i don't need anything anymore, so when i came back to my room at night, for my surprise housekeeping open the door and left the hairdryer on the table.. i really don't needed anymore after almost an hour they took to decide to bring it, and if they see the sing of not disturb or no need housekeeping why THEY STILL ENTER TO THE ROOM , they should have call first .. i was very disappointed of this situation..