United States of America Cheap Holidays

Very clean

First day: hairs in the shower Second day: no water for a few hours (whole building) Third day: repairs/construction and noise since 7am

I stayed at Pod 39 Hotel in Manhattan, New York, for 5 nights in May 2026. I booked my reservation through Expedia and paid the full amount in advance with my credit card. The advertised rate was approximately $264 per night, and Expedia indicated the total price of the stay. At check-in, I was surprised to be presented with a form requiring me to sign and accept an additional “facility use charge.” I was told there would be an extra charge that was not clearly disclosed during my booking process. Initially, I understood it to be $50 per day, and later I was charged $20 per day. I expressed my concern to the front desk because I believed all mandatory charges should have been clearly disclosed before I completed my reservation. I did not feel comfortable being asked to sign for additional fees after arriving at the hotel, especially after paying the quoted price through Expedia. Transparency is very important to travelers. Guests should be clearly informed of any mandatory facility fees, resort fees, or destination fees before booking, not at check-in when they have already arrived and have limited options. I have contacted Expedia regarding this issue and am currently awaiting their response. My feedback is intended to encourage clearer disclosure of all required charges so future guests can make informed booking decisions without unexpected fees