Odenwald Cheap Holidays

Some of the staff was rude

Great hospitality and facilities at an iconic hotel

It was convenient to the Stadium where events were held. It was central, cabs came quickly. Front desk staff were efficient, all staff were pleasant. BUT, the service in bar and dining room was very very slow. They should have staffed up for the events in the city. And for an American, not being able to take out a cup of coffee is crazy. The beds were of good quality, Jr. Suite was very suitable for me. Parking was expensive and not secure. No evidence of security around the hotel and parking area. But that could just be the way things are. And I should have been able to get my ACCOR points. I did not because of booking thru Expedia. Website did not show availability for my room, Expedia did, why was that????

The room was spacious , clean and comfortable. The staff was friendly. The location is close to the train station and very well located for walking and exploring the city center.

We checked in at 3:00PM and it was fast and efficient. We had to check out the following morning at 4:00 AM so we missed the breakfast.

Great hospitality and facilities at an iconic hotel

The hotel property was great; however, our room had a left over roll-away bed left in it (that we easily got resolved). The big issue we had was the bathroom that had black mold. The water and humidity from the shower created a breading ground for this and it’s only going to get worse.