Tam Hai Island Cheap Holidays

We love the staff and the space

Great family room size with plenty of space to be comfortable. The staff were amazing — friendly, helpful, and attentive throughout our stay. The only downside was that other guests were smoking in their rooms, and the smell came into our room daily, which was unpleasant. Overall a good stay, but better enforcement of the no-smoking policy would really improve the experience.

Beautiful villa with wonderful pool House had a nice layout

Room is huge, nice and cosy. We can see the dragon bridge from our balcony. Breakfast buffet comes in a wide spread

The staff were wonderful, friendly and helpful. The rooms were cleaned daily and restocked. The food was great. We had daily messages and the ladies were absolutely fantastic. I will most definitely visit this resort again.

Beautiful property. Kind & helpful staff. I had an issue in our room. Found over a dozen bugs around both beds on our first night. They looked like fat maggots but I’m pretty sure they were actually maggots. Very unsettling. Shared video to front desk. Housekeeping came up to sweep them out the door. But nothing more. Housekeeping handed us bug spray and left. Unacceptable. After finding a few more crawling around the floor an hour later the front desk moved us to another room. Unfortunately the room was a bit of a downgrade from what I reserved. Nothing else was done. Management had not even apologized. The next day I contacted Expedia so I could be refunded the difference in room costs since I had been downgraded. Expedia called the hotel and Koi refused to refund the mere $14 dollar difference. Trust me I’m desperate for $14 it was more about the principle of fairness. Hours later I was called by someone in management and offered a better room & sent a fruit platter for our last night. I did get an apology. Sadly shuffling btwn several rooms we left behind 2 favorite tshirts & phone plug. Traveled across countries to relax only to go through this was disheartening. I do not believe this is a common experience here but it still happened.

Hotel really clean, rooms are a bit small and no much privacy with toilet but overall is great hotel and staff very nice and polite

I loved everything about this hotel- location was amazing, beautiful view of the beach, near bars/ restaurants, the rooms were modern and clean, the rooftop pool, the rooftop restaurant and most importantly the staff. They were courteous and accommodating. The front desk staff made check in very easy. Everyone was amazing. My g/f and I was there for 3 nights, then left for Hoi An and came back again for another 3 nights. I highly recommend this place.

Beautiful hotel, great location, excellent staff, delicious buffet breakfast Pool is gorgeous but cold Hospitality at its best!

Beautiful villa with wonderful pool House had a nice layout