「I had a wonderful experience at this hotel from start to finish. The check-in process was smooth and the staff was extremely welcoming and professional. The room was spotless, spacious, and very comfortable. The bed was cozy, and everything from the linens to the bathroom amenities felt high quality.
The location was perfect — close to restaurants and shops, yet still quiet and relaxing at night. Housekeeping did a great job, and I appreciated the attention to detail throughout the...
「This place was the only bad experience in an otherwise wonderful trip. Hotel does not have adequate staffing which led to most of the following issues:
- it took 1 hour for them to check us in. People before me had been standing for more than 2 hours waiting for staff to prepare the rooms even though previous batch had checked out 3 hours before
- No wifi in rooms, only available at reception with 200mb limit per person.
- Landline was not working in room and they asked us to come to reception...