莫哈韋沙漠 平價度假套票之旅

all good

The air conditioner inside the room is a bit noisy during operation.

This was one of the most disappointing hotel experiences we've ever had. We chose Golden Nugget specifically because our children were excited about the famous shark pool and waterslide. Those attractions were the main reason we booked this hotel. When we arrived, we were shocked to find that there were no sharks or fish in the aquarium at all, and the waterslide was completely closed. We were then told that neither attraction would be available for the entire year of 2026. This information was never disclosed on the hotel's official website, and we never received any email or advance notice before our stay. Had we known the hotel's signature attractions were unavailable, we would have booked a different hotel without hesitation. Failing to inform guests of such major closures is misleading and unacceptable. Even more frustrating was the staff's attitude. No one seemed to care. There was no apology, no explanation, and no attempt to make up for the disappointment. Watching our children realize that the attractions they had been looking forward to simply didn't exist anymore was heartbreaking. The hotel itself is also old, worn, and in need of significant updates. For a property with such a long history and reputation, this level of service and lack of transparency is unacceptable. We left feeling disappointed, misled, and convinced that we 在金磚飯店入住的經驗很不好，小孩們為了鯊魚泳池跟滑水道而訂了這間飯店，到了現場發現完全沒有魚，滑水道也關閉，整個2026年都不會有。工作人員態度一副無所謂，官網也沒有公告，EMAIL也沒有任何通知，沒有任何致歉。飯店老舊，對於這樣的歷史悠久飯店感到失望。