Nangyuan Island Golf Holidays

.

A property with direct taxes to a very very clean stretcher beach and ocean. Swimming pools but immaculate with plentiful sunbeds and cabanas, but disappointing parents will allow their children to occupy Cabanas whilst they relaxed and the children were unsupervised. This would make a very lovely adults only resort the breakfast. Terrace was excellent and choice was wide. Overall, we really had a good stay here and it is conveniently located fishermans market area and local restaurants.

In summary, disappointing. A stunning hotel that could easily have received 5 stars. But with a lack of understanding of hospitality and poor customer service, they don't even deserve 1 star. The breakfast is good, fresh and delicious, but the area is tiny, which is not always pleasant to take food and there is no room for all guests, so they have to wait or sit in the sun without shade. The worst was the pool area, where it turns out you are not allowed to bring your own water, drinks or food and you are required to purchase everything from the restaurant at the pool. The highlight was that there are luxurious seating areas with sofas or a view of the sea and the pool, but they have a minimum fee of 5,000-8,000 baht per table. I have never encountered a hotel that on the one hand advertises the hotel's facilities on its website and boasts about them, and on the other hand requires the customer to pay if they use them. The few free places in the pool are very few and in a back location and single chairs, usually without shade. In conclusion, it's a real disappointment to give such an expensive and luxurious hotel 1 star, but they brought it on themselves by trying to combine a hotel with a beach club - a combination that didn't work out so well.

We had some issue at check in but they turned out to be misunderstandings nothing more. I found the facility very good in fact above average in many ways. Loved the gym, pool and breakfast restaurant area and the front of house employees. My only beef was with the room. They checked me in to a room upgrade and strangely there was no desk chair or table in the room. I cant recall ever checking in to a 5 star hotel with no table chair or desk in the room. I was there on business and needed somewhere to work so they put me in a room with a desk. The lighting in the room was for relaxing not working and I asked for a lamp for the desk. It was provided immediately. I think the issue was people go to Outrigger for holiday and that's the way most of the rooms are set up. I asked for changes they were delivered immediately by outstanding front of house staff. Now to housekeeping. I only need my room cleaned every second day fixed. I want my bed made a certain way due to 7 months of chemo some years ago I cant sleep with any weight on my legs its very painful so I need only a top sheet no duvee it usually takes 3 attempts to get that right I hunted down housekeeping told the lady and she fixed it first go. One woman named Paii was amazing. The bed was amazing, bathroom spot on, the drying rack on my balcony for bathers and swim gear was perfect. One final and important point the buffet breakfast was exceptional just exceptional, I will be back. Thank you Outrigger.

A property with direct taxes to a very very clean stretcher beach and ocean. Swimming pools but immaculate with plentiful sunbeds and cabanas, but disappointing parents will allow their children to occupy Cabanas whilst they relaxed and the children were unsupervised. This would make a very lovely adults only resort the breakfast. Terrace was excellent and choice was wide. Overall, we really had a good stay here and it is conveniently located fishermans market area and local restaurants.

Location is perfect. Just down the beach from the main town so it is peaceful and quiet but a short walk to parties downtown. The staff is OUTSTANDING. The service is amazing

Great staff.

A property with direct taxes to a very very clean stretcher beach and ocean. Swimming pools but immaculate with plentiful sunbeds and cabanas, but disappointing parents will allow their children to occupy Cabanas whilst they relaxed and the children were unsupervised. This would make a very lovely adults only resort the breakfast. Terrace was excellent and choice was wide. Overall, we really had a good stay here and it is conveniently located fishermans market area and local restaurants.