「Everything was great! Just as described. It's a compact room, but with everything needed to be comfortable when not at the beach. The walk to the beach was quick and easy, and the beach itself felt remote even with all the buildings nearby. At low tide there was so much beach!! I got the resort passes but none of the facilities were pet friendly and they were quite adament about my wife not even carrying our tiny dog where pets weren't allowed. We made do. The beach itself was very pet friendly!...
「The keyless entry lock on our rental unit’s door would not work—at the end of the day on Saturday with 2,10 and 11 year olds plus 2 adults wet from the beach and sandy because the showers coming off the beach near our unit did not work. The property manager sent a repairman—and he was tremendous. However—he worked on the door lock for over 2 hours without success and finally literally used a crow bar to force the lock to break and let us in.
He profusely apologized for the inconvenience. I...
「While our trip began positively, we immediately encountered several issues upon arrival. There was no check-in packet or resort amenity information in the unit, which made it difficult to access amenities or understand resort offerings. We eventually located the office, where staff were kind and helpful. Our first major issue was the lack of hot water. Maintenance visited twice and confirmed that the system required repair; however, we were informed it would not be resolved during our stay due...