「The Capra Saas-Fee is a beautiful 5-star hotel, but for us it simply didn’t live up to the hype, especially considering the price.
The hotel itself is lovely, but the service didn’t feel particularly personalised or attentive. We even had to ask three times for our cable car passes. First, they had the wrong email address despite us providing it at check-in; then, even after correcting it, nothing came through. We ultimately had to insist on having the passes printed so we could actually use...
「Beautiful, quiet setting. Wonderful staff that helped answer our questions. Parking was included which was a great bonus. The kitchen was well equipped and we chose to have available delivery for breakfast . All was to the highest standards. The bed was comfortable and our room had black and blinds making it easy to get a great night's rest. Great views too. There are several markets within walking distance. Not to mention a nice trail to walk. We will return.」